Joanna Arzola
Richgrove,CA
Summary
Dedicated Medical Assistant with experience supporting providers and delivering quality patient care. Strong focus on teamwork maintaing a professional clinical environment
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Administrator
Jaguar Farm Labor Contracting
Delano, CA
08.2025 - 11.2025
- Maintained organized filing system for documents, enhancing retrieval speed and accuracy.
- Collaborated with team members to streamline administrative tasks, enhancing overall productivity.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- processed and manged applications fro farm and labor workers
Direct Support Professional
Positive Directions
Delano, CA
06.2023 - 07.2025
- Provided direct support to individuals with disabilities in daily living activities.
- Assisted clients in developing life skills and achieving personal goals.
- Facilitated communication between clients and healthcare professionals to ensure needs were met.
- Implemented individualized care plans, adapting strategies based on client progress.
- Monitored and recorded client behavior and progress for reporting purposes.
- Trained new staff on best practices for supporting individuals with disabilities.
- Maintained clean, safe, and well-organized patient environment.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded status and duties completed in logbooks for management.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Attended licensing inspections
Medical Assistant
Family Healthcare Network
Porterville, CA
05.2022 - 12.2022
- Administered patient care, including vital sign monitoring and medical history documentation.
- Assisted healthcare providers with examinations, procedures, and patient education
- Managed appointment scheduling and maintained accurate electronic health records for patient tracking.
- Coordinated referrals to specialists, ensuring timely follow-up for patients' ongoing care needs.
- Trained new staff on office protocols and best practices for patient interaction and support.
- Immunization preparation and documentation
- Educated patients on vaccine schedules and post-vaccine care
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed EKGs
- Answered calls from navigation center and addressed patient questions on behalf of the provider
- Prepared lab specimens for diagnostic evaluation.
- audiometry testing
Clinical Medical Assistant Extern
Comprehensive Medical Group
Delano, CA
01.2022 - 03.2022
- Assisted with patient intake, ensuring accurate documentation and efficient workflow.
- Maintained cleanliness and organization of examination rooms, promoting a safe environment for patients.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed EKGs
- Collected urine samples and performed urinalysis samples
- Maintained clean and safe clinic environment to prevent injuries.
Education
Certificate -
San Joaquin Valley College
Visalia, CA03.2022
High School Diploma -
Cesar Chavez Highschool
Delano, CA06.2021
Skills
- Bilingual ( English/Spanish)
- Patient intake
- Compassionate care
- EHR Documentation
- Multitasking
- Computer skills
- Positive insight
- Customer Service orientated
- Excellent team player
- Punctual
- Health and Safety regulations
- Organizational skills
Certification
Basic Life Support ( BLS) Certification- American Heart Association
Timeline
Office Administrator
Jaguar Farm Labor Contracting
08.2025 - 11.2025
Direct Support Professional
Positive Directions
06.2023 - 07.2025
Medical Assistant
Family Healthcare Network
05.2022 - 12.2022
Clinical Medical Assistant Extern
Comprehensive Medical Group
01.2022 - 03.2022
Certificate -
San Joaquin Valley College
High School Diploma -
Cesar Chavez Highschool