Joanna Ballew
Marion,NC
Summary
Compassionate and dedicated CNA with extensive experience at Mission Hospital McDowell, skilled in vital signs monitoring and patient advocacy. Proven ability to enhance patient satisfaction through empathetic care and effective communication. Committed to maintaining confidentiality and ensuring safety, while promoting independence and dignity in all patient interactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNA
Mission Hospital McDowell
10.2015 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Mission Hospital Regional Medical Center
09.2011 - 08.2013
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Clerical Associate
Health Plus
03.2004 - 06.2006
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Developed correspondence letters, memos, and emails.
- Streamlined office processes by implementing efficient filing systems and document management.
Education
Certification - Certified Nursing Assistant
Mayland Community College
Spruce Pine, NCGeneral Education Degree -
McDowell Technical Institute
Marion, NCSkills
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- End-of-life care
- Emergency response
- Clinical documentation
- Patient advocacy
- Reliable team player
- Bedside manner
- Patient-focused care
- Electronic charting
- Responding to emergencies
Certification
BLS and CPI cretified
Timeline
CNA
Mission Hospital McDowell
10.2015 - Current
CNA
Mission Hospital Regional Medical Center
09.2011 - 08.2013
Clerical Associate
Health Plus
03.2004 - 06.2006
Certification - Certified Nursing Assistant
Mayland Community College
General Education Degree -
McDowell Technical Institute
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