Joanna Buckley
Greenbrier,TN
Summary
Dynamic and customer-focused professional with extensive experience at Kroger as a Service Deli Manager. Proven expertise in food safety compliance and inventory management, enhancing sales through effective promotional strategies. Recognized for strong communication skills and a commitment to maintaining high standards of sanitation and product quality.
Overview
28
28
years of professional experience
Work History
Meat and Seafood Clerk
Publix
White House, TN
03.2019 - Current
- Assisted customers in selecting fresh meat and seafood products to enhance shopping experience.
- Maintained cleanliness and organization of meat and seafood displays for optimal presentation.
- Ensured compliance with food safety standards while handling perishable items.
- Collaborated with team members to restock shelves and manage inventory effectively.
- Monitored product freshness and quality, removing expired items promptly to reduce waste.
- Developed strong relationships with customers by delivering personalized service and support.
- Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
Service Deli Manager
Kroger
Mesa, AZ
12.1997 - 03.2019
- Supervised daily operations of deli department, ensuring compliance with food safety standards.
- Trained and mentored staff on product knowledge and customer service excellence.
- Developed and implemented promotional strategies to increase deli sales and customer engagement.
- Managed inventory control processes, reducing waste and optimizing stock levels.
- Ensured timely completion of all tasks related to food production, packaging, labeling, rotation, sanitation, and presentation within the service deli area.
- Conducted regular safety inspections of equipment and workspaces, maintaining compliance with health department regulations.
Education
High School Diploma -
Mesa High
Mesa, AZ06.1989
Skills
Knife handling
Workplace safety
Cutting and trimming
Labeling accuracy
Sanitation procedures
Stock rotation
Food safety compliance
Seafood handling
Product display
Product knowledge expertise
Waste reduction
Temperature monitoring
Maintaining freshness
Sanitation and food safety
Safe food handling
Order fulfillment
Equipment sanitizing
Teamwork
Friendly and helpful
Customer service
Problem-solving
Honest and dependable
Time management
Reliable and responsible
Attention to detail
Strong communication and interpersonal skills
Multitasking Abilities
Reliability
Timeline
Meat and Seafood Clerk
Publix
03.2019 - Current
Service Deli Manager
Kroger
12.1997 - 03.2019
High School Diploma -
Mesa High