Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicolas Rivera

Summary

I am a seasoned server with experience ranging from fast-casual to fine dining and a current student at MSU Denver. This experience has helped me become well-versed in customer service in myriad contexts. I pride myself on my ability to learn new skills and adapt to new environments quickly, and it is fulfilling to experience that learning process. I'm always looking for that which I don't have in front of me, but as I navigate through life I love to stop and enjoy the detours along the way.

Overview

6
6
years of professional experience

Work History

Meat and Seafood Clerk

King Soopers
02.2024 - Current

Handled meat and seafood product safely, trained new hires, and managed the ordering of new product

Server

J. Alexander's Restaurant
12.2022 - 11.2023

Providing guests with a superb experience starting from greeting them and sitting them at a table, to taking orders and enjoyable conversations, as well as answering any questions about the menu. Managing and handling payments and upselling popular products customized to each individual. Timely and efficient management of delivering needs to multiple tables.

Server

Eataly NYC Downtown
05.2021 - 07.2022

Provided a professional and fine dining experience for all guests, wine bottle service, and quick and efficient delivery of meals and drinks.

Host

Harry's
01.2021 - 05.2021

Greet guests and manage seating arrangements that fit both server and guest needs, manage scheduling reservations and handling guest concerns, cleaning and maintaining a beautiful storefront, and keeping customer coats and luggage safe and organized for an easy return.

Server

Red Robin
02.2020 - 03.2021

Server customers with a friendly and welcoming smile, keep enjoyment high with casual conversation and managing many orders from different tables and efficiently bringing out the correct food to the correct place. Making drinks and beverages for guests and handling payments in a quick paced environment.

Education

BBA - Accounting

Metropolitan State University of Denver
Denver, CO
05-2027

High School Diploma -

Grandview High School
Aurora, CO
05-2020

Skills

  • Knife handling
  • Workplace safety
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • New hire training
  • Public speaking

Languages

English
Spanish
Japanese

Timeline

Meat and Seafood Clerk

King Soopers
02.2024 - Current

Server

J. Alexander's Restaurant
12.2022 - 11.2023

Server

Eataly NYC Downtown
05.2021 - 07.2022

Host

Harry's
01.2021 - 05.2021

Server

Red Robin
02.2020 - 03.2021

BBA - Accounting

Metropolitan State University of Denver

High School Diploma -

Grandview High School