Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Laphin Grass

Lutz

Summary

Dynamic and customer-focused professional with expertise in knife handling and food safety compliance, honed at The Fresh Market. Proven track record in enhancing customer satisfaction through exceptional service and product knowledge, while maintaining high standards of sanitation and organization. Committed to driving sales and fostering loyalty through effective communication and teamwork.

Knowledgeable [Desired Position] with strong background in meat and seafood handling, ensuring quality and freshness. Demonstrated ability to manage inventory and maintain clean, organized workspaces. Utilized excellent customer service skills and attention to detail in fast-paced environment.

Professional with strong background in meat and seafood handling, sanitation, and customer service. Skilled in inventory management, quality assurance, and product presentation. Highly reliable team player known for adaptability and achieving results. Strong focus on maintaining food safety standards and enhancing customer experiences.

Experienced with meat and seafood preparation, ensuring product quality and safety. Uses effective inventory management techniques to maintain stock levels and reduce waste. Knowledge of customer service best practices, delivering positive shopping experience and fostering customer loyalty.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Meat and Seafood Clerk

The Fresh Market
10.2021 - 06.2024
  • Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
  • Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
  • Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
  • Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
  • Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
  • Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
  • Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
  • Supported the smooth operation of the store by assisting in other departments when necessary to meet customer needs effectively.
  • Collaborated with team members to ensure efficient workflow and seamless customer service during peak hours.

Retail Sales Associate

The Walt Disney Company
11.2000 - 03.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Associate of Arts - Make Up Artist

Cerritos College
Norwalk, CA
12-2016

Associate of Arts - Floral Design

Long Beach City College
Long Beach, CA
12-2003

Retail

Paramount High School
Paramount, CA
06-2000

Skills

  • Knife handling
  • Workplace safety
  • Cutting and trimming
  • Labeling accuracy
  • Sanitation procedures
  • Stock rotation
  • Food safety compliance
  • Seafood handling
  • Product display
  • Product knowledge expertise
  • Waste reduction

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

English
Native or Bilingual

Timeline

Meat and Seafood Clerk

The Fresh Market
10.2021 - 06.2024

Retail Sales Associate

The Walt Disney Company
11.2000 - 03.2020

Associate of Arts - Make Up Artist

Cerritos College

Associate of Arts - Floral Design

Long Beach City College

Retail

Paramount High School