JOANNA CARBAJAL
Summary
Experienced with managing patient discharge processes, ensuring smooth transitions and continuity of care. Track record of fostering collaboration, dependability, responsible team player, and leader who meets and exceeds expectations.
Overview
5
5
years of professional experience
Work History
Discharge Coordinator
WHITTIER HOSPITAL MEDICAL CENTER
12.2023 - Current
- Collaborate with patients, families, Doctor's, nurses, insurance companies, and case managers to safely discharge patients in a timely manner.
- Maintained accurate patient records, including discharge summaries, assessments, documentation in chart and care plans.
- Complete Doctor's orders such as arrange outpatient dialysis, durable medical equipment, follow- up appointments, home health services, placement at skilled nursing facilities, and medical transport.
- Escalate transfer of patients to higher level of care facilities and hospitals as directed.
- Problem solve barriers to discharging patients safely and on time.
- Provide resources and information for patients and families to utilize post discharge.
Service Coordinator
PATHWAYS COMMUNITY SERVICES
04.2020 - 01.2024
- Linked clients who are mentally ill, homeless seniors to medical insurance, housing, food resources, jobs, medical providers, and mental health resources.
- Coordinate with client and members of clients treatment team for services and successful discharge from program.
- Facilitate a monthly wellness group to encourage client socialization. Plan, prep, and organize event independently.
- Meet and exceed monthly productivity goals.
- Deescalate stressful situations, remain calm under pressure, and successfully accomplish goal.
Manager
BOZZ BMX BIKES
02.2020 - 04.2022
- Maintain accurate records of inventory, sales, and supplies.
- Fulfill all online orders in a timely manner.
- Maintain company website and social media with accurate information.
- Recruit, hire, train new staff, manage payroll.
- Problem solve customer issues, and complaints.
Education
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA01.2021
Skills
- Exceptional communication skills
- Excellent analytical and critical thinking skills
- Ability to prioritize competing demands
- HIPAA compliance
- Problem-solving
Timeline
Discharge Coordinator
WHITTIER HOSPITAL MEDICAL CENTER
12.2023 - Current
Service Coordinator
PATHWAYS COMMUNITY SERVICES
04.2020 - 01.2024
Manager
BOZZ BMX BIKES
02.2020 - 04.2022
Bachelor of Arts - Psychology
California State University - Fullerton
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