JOANNA CIMINO
Massapequa Park,NY
Summary
Dynamic and customer-focused professional with extensive experience at Uncle Giuseppe's Marketplace. Proven expertise in cake customization and quality assurance, consistently enhancing customer satisfaction. Adept at effective communication and problem resolution, ensuring a welcoming environment and maintaining product excellence. Recognized for creating visually appealing displays that drive sales and elevate the shopping experience. Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Team-oriented Bakery Clerk experienced in weighing, packaging, and labeling bakery products and refilling and rotating items to maintain well-stocked inventory. Friendly and reliable individual with solid organizational and prioritization abilities paired with excellent customer service skills. Dependable individual with willingness to learn and perform new tasks.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Uncle Giuseppe's Marketplace
Massapequa, NY
08.2023 - Current
- Greeted customers and answered inquiries while delivering comprehensive product knowledge.
- Monitored product freshness and rotated stock to ensure quality control.
- Maintained bakery cleanliness by sweeping, wiping counters, and restocking items.
- Checked expiration dates on all food items to ensure product freshness.
- Arranged baked goods in visually appealing displays to boost sales.
- Provided excellent customer service by addressing complaints regarding product quality promptly.
- Stocked shelves with freshly made items throughout the day to ensure full selection.
- Personalized cakes with custom words or designs based on customer requests.
- Assisted customers in selecting fresh baked goods and offered detailed product information.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
Cashier
King Kullen
Massapequa Park, NY
04.2023 - 05.2023
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
Education
High School Diploma -
Massapequa High School
Massapequa, NY06.2024
Skills
- Stock Rotation
- POS System Operation
- Quality Assurance
- Display Case Setup
- Work Prioritization
- Display Maintenance
- Customer Satisfaction
- Cake Decorating
- Baking equipment operation
- Cake customization
- Customer service
- Effective communication
- Problem resolution
- Attention to detail
Awards
Artist, Baker, Writer
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- AP Literature and Composition
- AP Language and Composition
- AP European History
Timeline
Bakery Clerk
Uncle Giuseppe's Marketplace
08.2023 - Current
Cashier
King Kullen
04.2023 - 05.2023
High School Diploma -
Massapequa High School
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