Joanna Delapena
Madison,AL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Retail Sales Professional
Mr. Mocha’s Pet Supplies
10.2025 - 03.2026
- Managed inventory levels, ensuring product availability and minimizing stockouts.
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Maintained an organized store appearance by actively restocking shelves and tidying up displays throughout shifts.
- Performed cash, card, and check transactions to complete customer purchases.
Substitute Teacher
ESS
08.2025 - 03.2026
- Provide meaningful instruction to students in assigned classrooms while the regular teacher is absent.
- Review and implement regular teacher's routines, procedures, lesson plans, and curriculum objectives.
- Establish and maintain a safe and orderly classroom environment.
- Report any student injuries, illness, and serious discipline problems to the school administration.
Assistant Store Manager & Seasonal Hiring Manager
Spencer’s Gifts
07.2021 - 08.2025
- Assist the Store Manager in coordinating store activities to achieve store sales plan and profit.
- Effectively merchandise, sign and price store following company guidelines.
- Assist Manager in completing all sales, personnel, and inventory paperwork.
- Train and mentor Sales Associates using company programs to achieve company standards.
Paraprofessional
Sunrise Elementary School
04.2022 - 05.2023
- Assist with clerical duties related to classroom instruction, including the preparation of planned instructional materials.
- Assist in attendance reports, class reports, and projects.
- Serve as a substitute teacher in the absence of the regular classroom teacher as needed.
- Assist in the safety and supervision of students.
Sales Representative
MarketSource, Inc.
10.2020 - 06.2021
- Engage with guests and decide the proper mobile services that fit their needs.
- Assist in troubleshooting devices.
- Uphold cashier responsibilities.
- Manage inventory stock.
Education
High School Diploma -
West Port High School
Ocala05-2020
Skills
- Time Management
- Recruiting
- Visuals & Merchandising
- Customer Service
- Communication
- Goal oriented
Timeline
Retail Sales Professional
Mr. Mocha’s Pet Supplies
10.2025 - 03.2026
Substitute Teacher
ESS
08.2025 - 03.2026
Paraprofessional
Sunrise Elementary School
04.2022 - 05.2023
Assistant Store Manager & Seasonal Hiring Manager
Spencer’s Gifts
07.2021 - 08.2025
Sales Representative
MarketSource, Inc.
10.2020 - 06.2021
High School Diploma -
West Port High School