Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JOANNA ESPINO

Murfreesboro,TN

Summary

Student nurse who's objective is to be able to work as a registered nurse in the ICU or ER. Student nurse who has the capability of picking up things/methods very quickly. Open for new challenges and can adapt easily to any situation or circumstance. Current major is nursing and plans on pursuing a master's degree to become a nurse practitioner. Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Attentive and focused healthcare professional offering hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education. Available to come in for further questions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server Trainer

Camino Real Restaurant Group
08.2021 - Current
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Designed and delivered web-based, self-directed learning materials.
  • Developed and implemented strategies to motivate and incentivize server performance and service delivery.
  • Monitored new server performance and offered continuous support throughout training period.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.

Assistant Manager

Las Trojas Mexican Restaurant
07.2020 - 08.2021
  • Established team priorities, maintained schedules and monitored performance.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Server Shift Leader

Las Trojas Mexican Restaurant
09.2016 - 08.2020
  • Served tables, occasionally checked customers out, occasionally answering phone calls, cleaning, and stocking
  • Learned to adapt under stressful situations, such as, having ten tables at once
  • Obtained customer service skills and experience
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

Bachelor of Science - Nursing

Middle Tennessee State University
Murfreesboro, TN
12.2023

Associate of Science - Health Sciences

Motlow Community College
Tullahoma, TN
05.2021

High School Diploma -

Lincoln County High School
Fayetteville, TN
05.2018

Skills

  • Flexibility to any circumstance
  • Medical Records Management
  • Privacy and Confidentiality
  • ADLs Assistance
  • Catheter Care
  • Medication Administration
  • Blood Draw and Sample Collection
  • Immunization Administration
  • Patient Care Oversight
  • Accurate Documentation
  • Treatment Recommendations
  • Medication Side Effect Knowledge
  • Crisis Prevention Intervention
  • Staff Management
  • Customer Needs Assessments
  • Task Prioritization
  • Delegation and Motivation

Languages

Spanish
Native or Bilingual

Certification

  • Basic Life Support (BLS)
  • Cardiopulmonary Resuscitation (CPR)
  • FEMA Disaster Certificate
  • Mental Health First Aid

Timeline

Server Trainer

Camino Real Restaurant Group
08.2021 - Current

Assistant Manager

Las Trojas Mexican Restaurant
07.2020 - 08.2021

Server Shift Leader

Las Trojas Mexican Restaurant
09.2016 - 08.2020

Bachelor of Science - Nursing

Middle Tennessee State University

Associate of Science - Health Sciences

Motlow Community College

High School Diploma -

Lincoln County High School

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JOANNA ESPINO