Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathaly Galdamez

Arlington,VA

Summary

Proficient Server Trainer/Server with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.

Overview

5
5
years of professional experience

Work History

Server Trainer

Fireworks
03.2020 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Streamlined server training process for improved employee retention and quicker onboarding.
  • Assisted management in creating a new menu, resulting in increased sales and customer satisfaction.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.

Food Runner

Nandos Peri Peri
02.2020 - 02.2020
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Camp Counselor Volunteer

Arlington County Police Department
06.2019 - 08.2019
  • Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
  • Promoted teamwork and collaboration among campers through group projects and team-building exercises.
  • Ensured the safety of all camp participants by closely supervising recreational activities, enforcing rules, and addressing potential hazards.
  • Developed strong relationships with campers, providing guidance and support to foster personal growth and selfconfidence.

Education

High School Diploma -

Washington Liberty High School
Arlington, VA
06.2021

Skills

  • Team Member Training
  • Problem-Solving skills
  • Bilingual
  • Service prioritization
  • Customer service skills
  • Flexibility
  • Effective communication

Languages

Spanish
Native or Bilingual

Timeline

Server Trainer

Fireworks
03.2020 - Current

Food Runner

Nandos Peri Peri
02.2020 - 02.2020

Camp Counselor Volunteer

Arlington County Police Department
06.2019 - 08.2019

High School Diploma -

Washington Liberty High School

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Nathaly Galdamez