JOANNA GARCIA
Aurora,IL
Summary
Dedicated and detail-oriented bilingual professional with extensive experience in accounts payable, financial administration, vendor relations, invoice processing, reconciliations, and office management. Proven ability to maintain accurate financial records, ensure compliance with policies and procedures, and provide exceptional service to internal and external stakeholders. Seeking to contribute my accounting, administrative, and problem-solving skills as an Accounts Payable Coordinator with the City of Aurora.
Overview
13
13
years of professional experience
1
1
Certification
Work History
TITLE SPECIALIST
Tesla
Lisle, IL
01.2023 - 01.2024
- Run daily reports to get titles ready for Lease returns; pull titles in report from safe room
- Reassign 60+ titles daily as a Tesla Agent to facilitate efficient transaction to get car ready for auction/sale
- Countersign titles and notarized 100+ documents daily
- Assumed sole responsibility for ordering over 1,000 titles on a weekly basis, surpassing the target of 50
- Worked with DMV, Banks, and customers to correct issues with Titles
MORTGAGE CUSTOMER SPECIALIST
US Bank
Naperville, IL
01.2021 - 01.2022
- Assist the Loan Officer with requests and tasks needed to complete and process applications
- Ensure compliance with established laws, requirements, and regulations
- Order, obtain, and review any required appraisal documentation from a company approved appraiser
- Maintain an open line of communication with the borrowers, Loan Officer, Underwriter, Realtor, and builder throughout the entire process assisting each as needed
- Prepared mortgage files for closing by collecting and verifying documentation required to clear underwriting conditions and ensure lender compliance
- Schedule for closing, responsible for delivering a completed package to the closing department to ensure approved credit package has the appropriate information
- Coordinated closing timelines between borrowers, loan officers, underwriters, and builders
- Experience using Doc Velocity, AIQ, and Net Oxygen
ACCOUNT MANAGER/ ACCOUNTS PAYABLE SPECIALIST
PEM Construction
Plainfield, IL
01.2018 - 01.2021
- Proficient with QuickBooks in processing payroll and managing payables and receivables
- Request Certificates of Insurance for jobs; complete annual insurance audits
- Review contracts and complete lien waivers
- Diligently follow up on past due invoices to stay current with receivables
- Entered change orders and sent invoices to Superintendents and/or Project Managers for approval
- Reconciled accounts monthly; posted transactions to G/L accounts
- Reviewed and verified invoices and check requests; prepared and performed check runs
- Prepared balancing statements and reconciliation reports, tracked expenses and processed expense reports
- Matched purchase orders to invoices and posted vendor invoices; maintained vendor files
OFFICE MANAGER
NR Group Inc
Aurora, IL
01.2011 - 01.2018
- Processed payroll and bonuses for 30 employees; filed and maintained confidential records
- Trained new employees on processes and internal computer systems
- Assisted clients by preparing correspondence and obtaining required information per IRS requests
- Processed 50+ invoices daily; reviewed information for accuracy prior to releasing to avoid error
- Identified and reported sales tax exempt invoices; processed adequate tax-exempt certificates
- Responsible for all Accounts Payable processes, reviewed invoices and check requests
Education
Associates Degree - Business Management
Waubonsee Community College
Certification
- Fannie Mae Homeview Mortgage Training Completed 2026
- Notary Public Present
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
TITLE SPECIALIST
Tesla
01.2023 - 01.2024
MORTGAGE CUSTOMER SPECIALIST
US Bank
01.2021 - 01.2022
ACCOUNT MANAGER/ ACCOUNTS PAYABLE SPECIALIST
PEM Construction
01.2018 - 01.2021
OFFICE MANAGER
NR Group Inc
01.2011 - 01.2018
Associates Degree - Business Management
Waubonsee Community College