Joanna Godinez
Murphy,NC
Summary
A diverse background in photography, childcare, and customer-facing roles. Highly skilled in communication, problem-solving, and delivering high-quality results in fast-paced, virtual environments. Proven ability to work independently and stay organized while managing multiple priorities. Adaptable, self-motivated, and committed to creating outstanding client and team experiences.
Overview
10
10
years of professional experience
Work History
Photographer
The Wild Buck Photography
Murphy, NC
01.2023 - Current
- Research trends in photography styles to stay up-to-date with current technologies and practices.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Create portfolios for clients to showcase work.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Deliver quality products within deadlines established by clientele.
Manager
El Manzanillo
Murphy, NC
06.2018 - Current
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with industry regulations and company policies.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Childcare Provider & Volunteer Experience
Families, Church
Murphy, NC
06.2017 - Current
- Supervised daily activities and ensured child safety in diverse environments.
- Fostered positive relationships with families, providing support and resources as needed.
- Supported children of various age groups in after-school, church, and community programs
- Assisted with structured activities, crafts, homework help, and group play.
- Helped maintain a safe, clean, and organized environment.
- Encouraged positive behavior, cooperation, and respectful communication.
- Worked under the guidance of lead teachers, coordinators, and program leaders.
- Coordinated age-appropriate activities to promote social, emotional, and cognitive development.
Server
El Manzanillo
Murphy, NC
06.2016 - 06.2018
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
Murphy High School
Murphy, NC05-2021
Skills
- Customer service
- Time management
- Social media
- Problem-solving
- Client communication
- Strong compositional skills
- Proactive approach to problem solving
- Excellent workflow management
- Caring, dependable and bilingual with hands-on experience supporting children through volunteer programs and childcare
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Photographer
The Wild Buck Photography
01.2023 - Current
Manager
El Manzanillo
06.2018 - Current
Childcare Provider & Volunteer Experience
Families, Church
06.2017 - Current
Server
El Manzanillo
06.2016 - 06.2018
High School Diploma -
Murphy High School