Joanna Hernandez
West Chicago,IL
Summary
Proven leader with a track record of enhancing team productivity and talent retention at Target through effective performance management and recruitment strategies. Excelled in fostering positive learning environments and supporting students with special needs. Skilled in documentation and relationship building, achieving continuous improvement by leveraging data-driven decisions and collaborative teamwork.
Overview
12
12
years of professional experience
Work History
Executive Team Leader, Human Resources
Target
09.2023 - Current
- Facilitated open lines of communication between employees and management, promoting a positive work environment.
- Managed recruitment efforts, ensuring timely placement of top-tier candidates for key positions.
- Increased talent retention by developing effective performance management processes.
- Evaluated HR metrics regularly, identifying trends and making data-driven decisions for continuous improvement.
Closing Team Lead
Target
11.2021 - 08.2023
- Collaborated with cross-functional teams for seamless coordination of all aspects involved in the closing process.
- Leveraged strong organizational skills to effectively prioritize workload distribution among team members according to individual strengths and capabilities while still meeting critical deadlines consistently throughout each project phase.
- Maintained a comprehensive understanding of industry trends, regulations, and best practices, allowing for informed decision-making in response to evolving market conditions.
- Enhanced team productivity by providing clear guidance, setting expectations, and offering support.
Team Member
Target
11.2020 - 10.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
Paraprofessional
District 33
06.2012 - 06.2021
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Group Leader
Breaking Free
08.2014 - 05.2020
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Education
No Degree - Early Education
Lewis University
Romeoville, IL05.2025
Associate of Arts - Early Education
College of DuPage
Glen Ellyn, IL05.2022
High School Diploma -
West Chicago Community High School
West Chicago, United States06.2012
Skills
- Helping Students with Special Needs
- Classroom support
- Documentation
- Relationship Building
- Patient
- Task Delegation
- Employee Training
- Staff Scheduling
Timeline
Executive Team Leader, Human Resources
Target
09.2023 - Current
Closing Team Lead
Target
11.2021 - 08.2023
Team Member
Target
11.2020 - 10.2021
Group Leader
Breaking Free
08.2014 - 05.2020
Paraprofessional
District 33
06.2012 - 06.2021
No Degree - Early Education
Lewis University
Associate of Arts - Early Education
College of DuPage
High School Diploma -
West Chicago Community High School