Joanna Hernandez
Summary
Talented President with excellent employee development, customer service and analytics skills coupled with more than 10 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
10
10
years of professional experience
Work History
President
DIVA PARTY SPA LLC.
2017.04 - Current
- Owner & manager of Divalicious Salon & Spa.
- Oversee every service and practice to ensure safety and sanitizing procedures are being followed.
- Manage the hiring and interview process for anyone interested in the team.
- Oversee all marketing the salon does to make sure it meets standards that will be beneficial to the business.
- Accountant in charge of payroll, P&Ls, revising accounts are up to date.
- Microblading and Powder Brow certified.
- Laser Hair Removal Professional.
- BRYGHT certified.
Accounting Manager
RC ONE GROUP INC
2016.04 - 2024.05
- Gathered financial information, prepared documents, and closed books.
- Evaluated and improved financial records to make important business decisions.
- Provided journal entries and performed accounting on accrual basis.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Collected and reported monthly expense variances and explanations.
- Itemized taxpayer expenses to identify maximum adjustments, deductions and credits.
- Used advanced software to prepare documents, reports, and presentations.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
President
JAIR INC. DBA EL ULTIMO TACO
2014.07 - 2024.05
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Coordinated with catering staff to deliver food services for special events and functions.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Carefully interviewed, selected, trained, and supervised staff.
Education
BBA - Finance
The University of Texas At Brownsville
Brownsville, TX12.2014
Skills
- Contract Administration
- Operational Excellence
- Program Management
- Business Development
- Customer Service and Assistance
- Project Management
- Account Management
- Preparation of Demonstrations
- Customer Service
- Presenting Solutions
- Verbal Communication
- Guest Services
- Employee Management
- Tax Preparation
- Account Reconciliation Processes
- Accounts Payable and Receivable
- General Ledger Accounting
Languages
Spanish
Native or Bilingual
Timeline
President
DIVA PARTY SPA LLC.
2017.04 - Current
Accounting Manager
RC ONE GROUP INC
2016.04 - 2024.05
President
JAIR INC. DBA EL ULTIMO TACO
2014.07 - 2024.05
BBA - Finance
The University of Texas At Brownsville
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