Stephen Crompton
Orlando
Summary
Dynamic leader with a proven track record at PHG Pool Resurfacing, driving a 16% profit margin increase through strategic cost management and risk mitigation. Skilled in organizational strategy development and team motivation, fostering collaboration to optimize resource allocation and enhance operational efficiency.
Overview
12
12
years of professional experience
Work History
President
PHG Pool Resurfacing
04.2021 - Current
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Reduced operational costs through strategic cost management initiatives including direct negotiations with material suppliers
- Monitored key business risks and established risk management procedures.
- Initiated strategy to drive company growth and increase market share and profitability. Notably, increasing profit margin by 16% between 2022 and 2023
Server Assistant
Hilton Hotels Worldwide
02.2017 - 03.2021
- Assisted with dining room set up prior to and after service period.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Greeted customers warmly to provide exceptional customer service.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Server
Longhorn Steakhouse
11.2013 - 11.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Bachelor of Science - Business Administration And Management
University of Florida
Gainesville, Florida, FL12-2021
Associate of Arts - Economics
Valencia College
Orlando, FL08-2019
Skills
- Tactical implementation
- Organizational strategy development
- Environmental awareness
- Risk mitigation
- Expense management
- Team motivation
- Optimized resource allocation
Timeline
President
PHG Pool Resurfacing
04.2021 - Current
Server Assistant
Hilton Hotels Worldwide
02.2017 - 03.2021
Server
Longhorn Steakhouse
11.2013 - 11.2018
Bachelor of Science - Business Administration And Management
University of Florida
Associate of Arts - Economics
Valencia College