Joanna LAZARO
Hesperia,CA
Summary
Accurate Quality Assurance Manager with 1 year of experience in the quality assurance industry. Good at establishing requirements that meet quality assurance objectives and standards. Skilled at reporting QA results and project updates to management.
Overview
3
3
years of professional experience
Work History
Quality Assurance
MIL SPEC MAGENTICS
Pomona, CA
03.2023 - Current
- Maintained quality assurance procedure documentation.
- Inspected shipments for quality assurance purposes.
- Perform quality assurance inspections on products.
- Checked finished product for quality assurance.
- Inspected incoming shipments for quality assurance.
- Checked expiration dates for quality assurance.
- Inspected labels for quality assurance purposes.
- Conducted quality assurance checks on equipment regularly.
Cashier
Big Lots
Hesperia, CA
11.2021 - 03.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
CASHIER
Follett Higher Education Group
San Bernardino, CA
08.2021 - 11.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
Education
Bachelor of Arts - Business Administration
California State University- San Bernardino
San Bernardino, CA12-2022
Skills
- Quality Assurance
- Performance Quality Assurance
- Quality assurance reviewing
- Software Quality Assurance
Languages
Spanish
Native/ Bilingual
Timeline
Quality Assurance
MIL SPEC MAGENTICS
03.2023 - Current
Cashier
Big Lots
11.2021 - 03.2023
CASHIER
Follett Higher Education Group
08.2021 - 11.2021
Bachelor of Arts - Business Administration
California State University- San Bernardino
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