Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Joanna Liaiga

Buckeye,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Online Personal Shopper

Walmart Supercenter
Buckeye, AZ
10.2025 - Current
  • Curated personalized shopping experiences based on customer preferences and feedback.
  • Managed online inventory, ensuring accurate product availability and timely updates.
  • Implemented efficient order processing systems to enhance customer satisfaction.
  • Analyzed customer purchase patterns to optimize product recommendations and offerings.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Radiology Department Volunteer

SimonMed Imaging Radiology
Phoenix, AZ
05.2024 - 10.2025
  • Supported staff in managing medical records and documentation, ensuring accuracy and confidentiality.
  • Contributed to inventory management by tracking supplies and notifying staff of shortages.
  • Participated in team meetings to discuss operational improvements and implement suggested changes efficiently.
  • Supported the radiology team in achieving high-quality imaging results through diligent preparation of equipment and materials.
  • Expedited image processing by loading films into digital systems promptly after completion of exams.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Communicated with Doctors and Medical staff in receiving patient results within a timely manner.

Appointment Scheduler

SimonMed Imaging Radiology
8921 W Thomas Rd Ste 101, Phoenix, AZ 85037
07.2023 - 05.2024
  • Increased appointment scheduling efficiency by implementing user-friendly software systems.
  • Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
  • Reduced no-show rates by consistently following up with clients prior to their scheduled appointments.
  • Streamlined appointment setting process for improved client experience and higher retention rates.

TeamLead

Walmart
1100 N Estrella Pkwy, Goodyear, AZ 85338
04.2020 - 02.2023
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Held weekly team meetings to inform team members on company news and updates.

Busser, Hostess Then to a Server

Talking Stick Resort
9800 Talking Stick Way, Scottsdale, AZ 85256
10.2018 - 02.2020
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Education

High School Diploma -

Dysart High School
El Mirage, AZ
05.2013

Skills

  • Follow-up skills
  • Client Relationship Building
  • Schedule Coordination
  • Insurance Verification
  • Sales experience
  • Product picking
  • Customer service
  • Heavy lifting
  • Customer relations
  • Flexible schedule
  • Documentation and reporting
  • Verbal and written communication

Reference

Name: Lui Peleti

Company: LapCorp

Position: Specimen management Specialist

Contact: (480)707-9865

Name: Cheryl Curly

Company: Talking Stick Resort Casino Arizona

Postion: Poker Dealer

Contact: (480)208-2514

Name: Melesisi Selemafi

Company: Guess

Position: Manager

Contact: (480)765-0100

Timeline

Online Personal Shopper

Walmart Supercenter
10.2025 - Current

Radiology Department Volunteer

SimonMed Imaging Radiology
05.2024 - 10.2025

Appointment Scheduler

SimonMed Imaging Radiology
07.2023 - 05.2024

TeamLead

Walmart
04.2020 - 02.2023

Busser, Hostess Then to a Server

Talking Stick Resort
10.2018 - 02.2020

High School Diploma -

Dysart High School
Joanna Liaiga