Joanna Lincoln
Coventry Twp.,OH
Summary
Highly organized Executive Assistant with over 15 years of experience in both the public and private sectors, managing complex calendars, coordinating international travel, and overseeing high-level meeting preparation. Strong administrative skills, including proficiency in MS Office Suite and Google Workspace. Proven ability to handle sensitive information with discretion and maintain confidentiality. Demonstrated success in improving organizational processes, enhancing productivity, and implementing strategic solutions, while supporting senior executives to reduce the administrative burden.
Overview
17
17
years of professional experience
Work History
C-Level Executive Assistant
FirstEnergy Corp.
Akron, OH
11.2024 - Current
- Comprehensive EA support to the CTO and CHRO simultaneously.
- Sole liaison for the executives and 400+ team members within the respective divisions.
- Organize conferences, seminars, and events as directed by executives.
- Maintain confidential records related to executive operations with utmost discretion.
- Monitor incoming emails, responding promptly to maintain workflow efficiency.
- Manage a complex and dynamic calendar of meetings and travel arrangements for the executive team.
- Timely preparation of expense reports and receipt tracking.
- Prepare reports, presentations, agendas, and minutes for executive staff as required.
Owner,
Coventry Fractional Executive Services, LLC
COVENTRY TWP, OH
11.2020 - 11.2024
- Provided both virtual and on-site executive support for a startup Leadership Training founder in Hudson, OH.
- Managed dynamic calendar organization for the CEO, providing pre-meeting prep, and vendor coordination.
- Supported live, on-air training events with agenda and training material preparation, attendee interaction, content creation, and sales support.
- Developed and implemented strategies for managing exponential growth, logistics, and leadership training.
- Collaborated with leadership in AR/AP, payroll, PNL, bonus structuring, KPI metrics, tax strategies, and wealth management.
- Oversaw budgeting and financial management.
- Developed strategic plans to increase profitability and efficiency.
- Large gathering event planner for in-person events, locally and throughout the U.S., including comprehensive hotel and venue reservations, catering, on-site logistics, printing, travel arrangements, vendor, and AV agreements, and contract negotiations.
Executive Assistant
Timken Family Partnership LLC
Canton, OH
09.2008 - 11.2020
- Executive Assistant to former U.S. Ambassador W.R. Timken Jr.
- Maintained confidential records and files related to the diplomatic service to the President of the United States.
- Paralegal support in private wealth management of personal trusts, wills, and estate management.
- Created and maintained up-to-date records related to comprehensive financial interests, political contributions, and in-depth tax receipt tracking.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Scheduled and arranged all travel logistics for both personal & professional travel. Specializing in complex international travel, private aircraft, and personal security detail.
- Scheduled and supported keynote appearances, including logistics coordination with foreign governments & diplomats.
Education
Associate of Science - Advanced Paralegal
Ohio University
Athens, Ohio07-2009
Skills
- Calendar management
- Project and event planning
- Document preparation
- Logistics coordination
- Conference organization
- Process optimization
- Presentation design
- Comprehensive travel arrangements
- Vendor negotiation
- Impeccable attention to detail
- Program creation and implementation
- Problem solver
- Maintains grace under pressure
- Effective relationship builder
Timeline
C-Level Executive Assistant
FirstEnergy Corp.
11.2024 - Current
Owner,
Coventry Fractional Executive Services, LLC
11.2020 - 11.2024
Executive Assistant
Timken Family Partnership LLC
09.2008 - 11.2020
Associate of Science - Advanced Paralegal
Ohio University
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