Joanna Lopez
Madera,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Insurance Sales Agent
Fiesta Auto Insurance
Fresno, OH
11.2023 - Current
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Processed applications and paperwork related to policy issuance or renewal.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
Warehouse Associate
Amazon
Fresno, CA
02.2022 - 10.2023
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, forklifts, shrink wrap machines and conveyor systems.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used software to control where they go throughout the facility.
Environmental Services Housekeeper
Valley Children's Hospital Madera
Madera, PA
02.2021 - 12.2021
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Followed company uniform, performance and security policies with every job.
Shift Leader
El Pollo Loco
Fresno, CA
06.2020 - 01.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Counted cash on hand at shift change and closing to determine shortages or overages.
- Maintained positive working relationship with fellow staff and management.
Education
Roosevelt High School
Fresno, CA06.2020
Skills
- Customer Service
- Hospitality Background
- Fluent in English & Spanish
- A fast learner, am willing to learn new skills
Languages
Spanish
Professional
English
Professional
Timeline
Insurance Sales Agent
Fiesta Auto Insurance
11.2023 - Current
Warehouse Associate
Amazon
02.2022 - 10.2023
Environmental Services Housekeeper
Valley Children's Hospital Madera
02.2021 - 12.2021
Shift Leader
El Pollo Loco
06.2020 - 01.2021
Roosevelt High School
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