Joanna Loukopoulos
Niles ,IL
Summary
Dynamic professional with a strong work ethic and customer service expertise. Successfully implemented quality control processes, enhancing product freshness and customer satisfaction. A quick learner with excellent time management skills, dedicated to fostering a positive and efficient work environment.
Overview
2020
2020
years of professional experience
1
1
Certification
Work History
Lunchroom Attendant
Chicago Public Schools
Chicago, IL
08.2012 - 08.2019
- Facilitated food service setup and cleanup while adhering to health and safety standards.
- Supported meal distribution and ensured students received appropriate portion sizes.
- Monitored lunchroom environment, promoting positive behavior among students during meal times.
- Worked alongside kitchen staff to ensure serving areas remained clean and organized.
- Maintained inventory of lunchroom supplies, reporting shortages to supervisors promptly.
- Participated in training sessions on food safety protocols and customer service skills.
Juice Bar Manager
Fresh Farms International Market
Wheeling, IL
2009 - 2012
- Oversaw daily operations to ensure efficient juice preparation and customer service.
- Managed inventory levels and coordinated supply orders to minimize waste.
- Implemented quality control processes to maintain high standards of product freshness.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new hires on juice bar protocols, fostering a supportive work environment that encouraged growth and development.
- Closed out cash register and prepared cashier report at close of business.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
High School Diploma - Teaching
Oakton Community College
Des Plaines, ILHigh School Diploma -
Niles West High School
Niles, IL2010
Skills
- Customer service
- Time management
- Decision-making
- Quick learner
- Positive attitude
- Strong work ethic
Certification
Food Handlers License
Timeline
Lunchroom Attendant
Chicago Public Schools
08.2012 - 08.2019
Juice Bar Manager
Fresh Farms International Market
2009 - 2012
High School Diploma - Teaching
Oakton Community College
High School Diploma -
Niles West High School