Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Quiana Shaw

Chicago,IL

Summary

Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lunchroom Attendant

Chicago Public Schools CPS
Chicago, IL
12.2024 - Current

Prepares utility cart to serve students at my specific breakfast station.

  • I greeted the children and answered questions about the menu.
  • Prepares cold breakfast bags for the following morning.
  • Monitored use of condiments, utensils and beverages.
  • Cleaned tables, counters, floors, and work areas to maintain a sanitary environment.
  • Managed portion control to reduce waste and ensure consistent serving sizes.
  • Utilized food preparation equipment safely, including slicers, mixers, and ovens.
  • Prepared food items such as sandwiches, salads, and other hot and cold meals.
  • Performed work to top standards, proving best service for students, employees and school visitors.
  • Operated POS and handled transactions, providing accurate change and receipts.

Food Service Worker

Aram
Chicago, IL
01.2024 - 11.2024
  • Monitored temperatures of prepared food and cold-storage areas.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Delivered patients food orders and tray to rooms.

Caregiver

MedTec Healthcare & Private Duty
Chicago, IL
09.2023 - 01.2024
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Assisted clients with maintaining good personal hygiene.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Assisted with meal planning to meet nutritional plans.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Caregiver

Abcor Home Health
Chicago , IL
10.2021 - 09.2023
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Assisted clients with maintaining good personal hygiene.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Assisted with meal planning to meet nutritional plans.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Facilities Cleaner

Wrigley Field
Chicago , IL
05.2019 - 10.2021
  • Replenished restroom supplies to maintain soap, paper towels, and other product levels.
  • Observed all applicable laws related to health and safety standards at work sites.
  • Kept business entrances clean, tidy and professional in appearance.
  • Reported any needed repairs or maintenance issues to supervisors immediately.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Dusted ledges, countertops, files, office equipment, desks and walls.
  • Cleaned restrooms including toilets, sinks, mirrors and walls.

Housekeeper

Advantage Building Services
Chicago , IL
05.2017 - 09.2021
  • Inspected furniture for damage or stains in between guest stays.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Swept and damp-mopped private stairways and hallways.
  • Changed bed linens and towels, tidied up rooms.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported damage or theft of hotel property to management.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.

Cake Decorator

Mariano's
Chicago, IL
04.2016 - 03.2017
  • Finished baked goods with glazes, icings and other toppings.
  • Created new recipes using available ingredients and for special occasions.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Formulated designs based on customer specifications.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
  • Assembled, prepared, decorated, and frosted cakes for purchase.

Education

GED -

Chicago Public Schools
Chicago, IL
07-2009

Skills

  • Food preparation
  • Portion control
  • Sanitation practices
  • Customer service
  • POS operation
  • Food safety
  • Team collaboration
  • Time management
  • Conflict resolution
  • Effective communication
  • Adaptability

Certification

  • Serv Safe Certification

Timeline

Lunchroom Attendant

Chicago Public Schools CPS
12.2024 - Current

Food Service Worker

Aram
01.2024 - 11.2024

Caregiver

MedTec Healthcare & Private Duty
09.2023 - 01.2024

Caregiver

Abcor Home Health
10.2021 - 09.2023

Facilities Cleaner

Wrigley Field
05.2019 - 10.2021

Housekeeper

Advantage Building Services
05.2017 - 09.2021

Cake Decorator

Mariano's
04.2016 - 03.2017

GED -

Chicago Public Schools
Quiana Shaw