Joanna Machuca/Thompson
Mesquite
Summary
Dedicated Food Service Associate with strong communication and cash handling skills. Proven ability to enhance customer satisfaction and maintain compliance with health regulations.
Overview
3
3
years of professional experience
Work History
Food Service Associate
Mcdonalds, PDI FOODS
Rowlett, TX
09.2023 - 04.2024
- Assisted in training new employees on food preparation techniques and safety protocols.
- Ensured compliance with health and safety regulations during food handling processes.
- Collaborated with team members to optimize workflow during peak service hours.
- Monitored inventory levels, assisting in stock management and ordering supplies as needed.
- Handled cash transactions with accuracy, balancing registers at the end of shifts.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Enhanced customer satisfaction by providing timely and efficient food service.
Food Service Associate
Jack in the Box
Mesquite, TX
02.2021 - 03.2023
- Prepared and assembled food items according to standardized recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely and efficiently to meet service demands.
- Achieved high customer satisfaction by accurately processing orders at drive-thru and front counter POS stations.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Stocked condiments, beverages, and plates for diners.
Education
High School Diploma -
West Mesquite High School
Mesquite05-2024
Skills
- Strong communication skills
- Adaptability to change
- Cash handling proficiency
- Customer service and assistance
- Cleaning procedures
- Food presentation talent
- Food storage
- Stocking
- Strong work ethic
- Multitasking
- Quick learner
- Working with diverse people
Timeline
Food Service Associate
Mcdonalds, PDI FOODS
09.2023 - 04.2024
Food Service Associate
Jack in the Box
02.2021 - 03.2023
High School Diploma -
West Mesquite High School