JOANNA MAKWANA
San Diego,CA
Summary
Dynamic law enforcement professional with extensive experience at the San Diego Police Department, excelling in community engagement and risk evaluation. Proven track record in optimizing resource allocation and enhancing operational efficiency. Strong communicator and critical thinker, adept at fostering trust and collaboration while implementing data-driven strategies to address public safety challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Acting Police Captain, Southeastern Division
San Diego Police Department
05.2025 - Current
- Managed budgetary resources for the efficient operation of the police department, optimizing resource allocation and cost control.
- Inspected and oversaw functions of patrol officers, detectives and lieutenants.
- Utilized analytical tools to identify patterns in crime data, directing resources effectively towards high-priority issues within the community.
- Supervised administrative and support functions of non-sworn personnel.
- Maintained public trust by ensuring transparency in all aspects of police operations, including open lines of communication with citizens.
- Continuing to promote a culture of continuous improvement within the police force, encouraging officers to seek out new ways to enhance their skills and better serve the community.
- Ensured compliance with all local, state, and federal laws during daily operations, mitigating legal risks.
- Strengthened relationships between law enforcement and the community through outreach programs and transparent communication efforts.
Police Lieutenant Child Abuse Unit /ICAC
San Diego Police Department
01.2025 - 05.2025
- Authored a comprehensive MOU to integrate an electronic scent detection dog into ICAC operations, .
- Served as mentor and role model to junior officers.
- Provided constructive feedback and mentoring to improve case management and productivity with a Detective who had deficiencies.
- Represented the police department in Child Protection Team multi disciplinary meetings.
- Authored a Department Announcement for a Detective Sergeant position and chaired the formal interview process.
Police Lieutenant Southeastern Division
San Diego Police Department
09.2024 - 01.2025
- Mentored junior officers, fostering professional growth and encouraging career advancement within the force.
- Managed internal investigations fairly and impartially, upholding departmental integrity at all times while recommending discipline.
- Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations.
- Developed and maintained positive relationships with community members. attending meetings and events.
- Applied servant leadership principles to empower personnel.
- Supervised and coordinated daily operations of patrol shifts of up to 66 patrol officers and Investigators.
Police Lieutenant, Neighborhood Policing Division
San Diego Police Department
01.2023 - 09.2024
- Managed six enforcement teams, ensuring officers employed a compassionate yet firm approach within the progressive enforcement model, effectively addressing quality-of-life issues.
- Collaborated with multiple stakeholders, including Environmental Services, Parks and Recreation, Housing Strategies and Solutions, and The Downtown Partnership, aligning enforcement strategies with community development and public service goals.
- Met bi-weekly with the Mayor and his team to brief on enforcement operations and data.
- Collaborated with the Mayor's team to identify areas requiring signage for the Unsafe Camping Ordinance.
- Worked closely with CALTRANS representatives to streamline operational coordination and enhance inter-agency communication.
- Organized department-wide training on the Unsafe Camping Ordinance
- Led the BRAVO team and participated in county-wide training, enhancing team preparedness
- Conducted thorough internal investigations into officer misconduct, ensuring impartiality, compliance with departmental policies, and alignment with legal standards.
- Prepared comprehensive disciplinary packages, including written warnings, suspension with transfer, termination and a fitness for duty evaluation to address performance and conduct issues.
- Documented investigation findings with precision, maintaining accurate records to support disciplinary actions and withstand scrutiny in reviews or appeals.
- Collaborated with HR and legal teams to ensure disciplinary measures were fair, consistent.
- Presented with Mayor Gloria to the Superior Court Judges of San Diego County on Quality of Life Issues, 2024
- Presentation to The Downtown Partnership's annual conference, on Quality of Life Issues, 2024.
Detective Sergeant, Street Gang Unit
San Diego Police Department
11.2021 - 01.2023
- Conducted surveillance on high-risk individuals,
- Oversaw the secure management and safekeeping of confidential informant files
- Reviewed and executed tactical operation plans.
Sergeant, Gang Intervention Unit
San Diego Police Department
10.2020 - 10.2021
- Managed a team of five officers engaging up to 150 juveniles weekly through community programs and stakeholder collaborations.
- Implemented enhanced documentation processes, ensuring accurate and compliant records for juvenile program activities.
- Authored a successful proposal to add an additional officer, increasing outreach capacity and impact.
- Represented the San Diego Police Department at community events and meetings, strengthening ties with diverse stakeholders, including the No Shots Fired Program.
- Developed strategic relationships with community organizations, enhancing the unit’s visibility.
Police Sergeant, Patrol, Southeastern Division
San Diego Police Department
04.2019 - 10.2020
- Supervised and coordinated daily operation of patrol shifts of up to 15 officers.
- Enforced employee performance policies.
- Managed critical incidents, overseeing strategic resource deployment and prioritizing de-escalation.
- Designed and executed training simulations, preparing officers for wide range scenarios.
- Led multiple teams during the 2020 protests in San Diego
Police Detective, Child Abuse Unit
San Diego Police Department
01.2016 - 04.2019
- Prepared comprehensive reports detailing investigative findings, supporting effective prosecutorial efforts in court cases.
- Collaborated with federal agencies on high-profile cases.
Acting Police Detective, Vice Investigations
San Diego Police Department
01.2015 - 02.2016
- Operated in an undercover capacity while maintaining operational security and effectiveness.
- Trained female operators in undercover tactics and safety protocols.
- Authored detailed tactical operations plans, outlining strategies, resource allocation, and risk mitigation.
Police Officer, Mid City Division
San Diego Police Department
05.2010 - 02.2015
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Police Recruit/Trainee
San Diego Police Department
07.2009 - 05.2010
Education
Bachelor of Science - Homeland Security And Emergency Management
Grand Canyon University
Phoenix, AZ09-2026
Organizational Leadership
Sherman Block Leadership Institute
San Diego, CA01-2022
Associate of Science - Contemporary Police Technologies
Miramar College
San Diego, CA05-2018
Skills
- Risk evaluation
- Effective communication
- Proficient in conflict management
- Strong organizational skills
- Strong time management
- Critical thinking and resolution
- Multitasking Abilities
- Field patrol management
- Problem-solving skills
- Emergency management
- Community engagement
- Data-driven insights
Certification
- POST Management Certificate
Timeline
Acting Police Captain, Southeastern Division
San Diego Police Department
05.2025 - Current
Police Lieutenant Child Abuse Unit /ICAC
San Diego Police Department
01.2025 - 05.2025
Police Lieutenant Southeastern Division
San Diego Police Department
09.2024 - 01.2025
Police Lieutenant, Neighborhood Policing Division
San Diego Police Department
01.2023 - 09.2024
Detective Sergeant, Street Gang Unit
San Diego Police Department
11.2021 - 01.2023
Sergeant, Gang Intervention Unit
San Diego Police Department
10.2020 - 10.2021
Police Sergeant, Patrol, Southeastern Division
San Diego Police Department
04.2019 - 10.2020
Police Detective, Child Abuse Unit
San Diego Police Department
01.2016 - 04.2019
Acting Police Detective, Vice Investigations
San Diego Police Department
01.2015 - 02.2016
Police Officer, Mid City Division
San Diego Police Department
05.2010 - 02.2015
Police Recruit/Trainee
San Diego Police Department
07.2009 - 05.2010
Bachelor of Science - Homeland Security And Emergency Management
Grand Canyon University
Organizational Leadership
Sherman Block Leadership Institute
Associate of Science - Contemporary Police Technologies
Miramar College
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