Joanna Maxon
Hurst,Texas
Summary
Dedicated Maintenance Management Professional offering 20 years of successful team management in maintenance-driven roles. Adept at scheduling equipment maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Maintenance Manager
Custom Ink
11.2021 - Current
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Integral to two expansion projects within the facility which involved coordinating moves and set up of equipment on tight time schedules
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Maintained and ordered inventory for repairs and preventative maintenance within annual budget of 1.5 million annually
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintenance Supervisor
Hoya Vision Care North America
08.2018 - 11.2021
- Supervised daily operations, including employee performance, preventive maintenance, and safety
- Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime
- Monitored priorities and liaised between maintenance team and management, delegating tasks to ensure timely task completion
- Supervised 14 employees across two shifts, including hiring, scheduling, training, and performance monitoring
- Determined new techniques to streamline preventative maintenance events which resulted in a 98% on time PM completion rate and contributed to record breaking production numbers
- Facilitate and communicate change across all maintenance teams including team leads and technicians (30 total)
- Develop team communications and information and conducted regular maintenance leader meetings.
Maintenance Department Manager
Walmart Optical Lab
01.2015 - 08.2018
- Established performance and service goals and held associates accountable for individual performance
- Facilitated introduction of maintenance training program and piloted that program
- Training program resulted in a highly skilled and engaged team and four of six technicians received promotions in a two year period
- Called upon to introduce and teach new changes in common work flow practices
- Examples: teaching work flow procedures and expectations to maintenance shift leaders, creating PowerPoint training documents for new CMMS procedures
- Led 5S team for facility
- Selected as Leader of the Year 2015 & 2016.
Maintenance Level II Technician
Walmart Optical Lab
01.2013 - 01.2015
- Performed high level repair on Computer Numerical Control machines.
Maintenance Technician
Walmart Optical Lab
02.2007 - 01.2013
- Repaired Computer Numerical Controlled (CNC) Machines
- Calibrated precision optical equipment and trained others to perform calibrations
- Trained on repairs and process at supplier facility in Germany; returned onsite to train other technicians.
Aviation Maintenance Technician/ Maintenance Planner
Flight Options
03.2005 - 02.2007
- Reduced expenditures by developing and implementing a work flow process that reduced rework, streamlined repairs, and achieved aircraft ready times
- Performed repairs and maintenance to aircraft including landing gear changes, engine changes, flight checks, routine and non-routine repairs to aircraft
- Complete all paperwork requirements for each task according to FAA requirements
- Performed 'mechanic in charge' duties to coordinate repairs with other technicians.
Aviation Maintenance Technician
Delta Air Lines
02.2001 - 03.2005
- Preventative maintenance and repair on heavy aircraft and engines B737, B757, B767, MD90
- Maintenance performed ranged from overnight visits to overhaul
- Routinely selected to complete required aircraft modifications
- Consistently commended for outstanding performance on the aircraft and for documentation standards.
Education
Bachelor of Business Administration -
LeTourneau University
Aviation Maintenance Technology Certificate -
International Aviation & Travel Academy
Skills
- Employee Performance Assessment
- Employee Scheduling
- Project Management
- Deadline Management
- Maintenance Planning
- Team Leadership
- Safety Protocols
- Preventive Maintenance
- Computerized Maintenance Management System
- Employee Coaching and Mentoring
- Documentation and Reporting
Certification
- ABO Certified, American Board of Opticianry, Springfield Virginia
- Airframe & Powerplant Certificated Airman, Federal Aviation Administration, Washington DC
Timeline
Maintenance Manager
Custom Ink
11.2021 - Current
Maintenance Supervisor
Hoya Vision Care North America
08.2018 - 11.2021
Maintenance Department Manager
Walmart Optical Lab
01.2015 - 08.2018
Maintenance Level II Technician
Walmart Optical Lab
01.2013 - 01.2015
Maintenance Technician
Walmart Optical Lab
02.2007 - 01.2013
Aviation Maintenance Technician/ Maintenance Planner
Flight Options
03.2005 - 02.2007
Aviation Maintenance Technician
Delta Air Lines
02.2001 - 03.2005
Bachelor of Business Administration -
LeTourneau University
Aviation Maintenance Technology Certificate -
International Aviation & Travel Academy