Joanna Mora
Live Oak,CA
Summary
Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment.
Overview
12
12
years of professional experience
Work History
Associate
Strategic Campaign Sourcing LLC
Chico
10.2021 - 05.2024
- Answering phone calls, Data entry, Intaking client information and documents, Correspondence via email, faxing, filing, organizing, outbound calling, assisting client needs in the lobby.
Administrative Assistant
Express Employment Professionals
Chico
09.2020 - 03.2021
- Data Entry: client info, scheduling, correspondence via email, Check in clients, Answer phone, Outbound calling, Scanning, Filing, Organizing
Office assistant
Express Employment Professionals / Sunsweet Dryers
Marysville
07.2020 - 08.2020
- Data Entry: reports, logs, spread sheets, correspondence via email, Outlook, Excel, Answering phone, Conducting orientations, Filing, Cleaning, Adhere to employee needs
Lead Generator
Union Industrial Supply
Yuba City
11.2019 - 03.2020
- Make outbound calls, Initiate customer interest, Take customer information
Data Entry/shipper
Randstad
Lincoln
05.2019 - 11.2019
- Data entry-into company system, Prepare bill of ladings and invoices and other shipping documents, Send and record movement of electronic goods via email, Packaging and tagging merchandise, Scheduling pick-ups for bulk orders
Data Entry/shipper
Horizon Personnel
Lincoln
07.2012 - 02.2015
- Shipped Verifone Inc
- Products using UPS, FEDEX, and other systems, Restocked office supplies and filed documents according to their filing system, Packaged small and bulk inventory per company request, Answered phones and scheduled orders, Prepared emails and invoices
Education
High School Diploma -
Live Oak Alternative High School
Skills
- Excellent communication abilities
- Work well in team setting and individually
- Quick and accurate data entry skills
- Exceptional time management and Organizational skills
- Great multitasking ability with attention to detail
- Exceptional customer service
- Microsoft Word
- Microsoft Outlook
- Excel
- Bilingual
- Phone Etiquette
Timeline
Associate
Strategic Campaign Sourcing LLC
10.2021 - 05.2024
Administrative Assistant
Express Employment Professionals
09.2020 - 03.2021
Office assistant
Express Employment Professionals / Sunsweet Dryers
07.2020 - 08.2020
Lead Generator
Union Industrial Supply
11.2019 - 03.2020
Data Entry/shipper
Randstad
05.2019 - 11.2019
Data Entry/shipper
Horizon Personnel
07.2012 - 02.2015
High School Diploma -
Live Oak Alternative High School
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