Joanna Navarro
Blackfoot,ID
Overview
8
8
years of professional experience
Work History
Administrative Assistant
State of Idaho
08.2020 - Current
- Schedule appointments and make meeting and traveling arrangements
- Perform secretarial support duties such as composing correspondence, creating, reviewing, and processing documents and records
- Identifying and correcting errors and omissions on documents received from staff
Office Manager
Innovative Health Care
07.2018 - 05.2020
- Make reminder calls, check in patients, and schedule upcoming appointments
- Attention to detail and be able to work in a face paced environment
- Take payments for patients that have outstanding balances within our facility
- Manage paperwork/files and maintain compliance and quality assurance at all times
- Data entry and database management
- Maintain HIPPA compliance at all times
- Prepare charts for providers and ensure all information is accurate and up to date
- Contact insurance companies to determine eligibility and authorization
- Manage the file archive system
Customer Service Representative
Gem State Staffing
02.2017 - 06.2019
- Application reviews/Interview candidates for job openings
- Payroll
- Schedule job replacements
- Consult with employers as needed to update positions available
- Designate priority of openings
- Check proper identification
Education
General Education -
Bonneville High School
Idaho Falls, IDSkills
- Spanish/English
- Goal -Oriented
- Communication
- Organization
- Microsoft Office
- Management
References
Available upon request.
Languages
Spanish
Professional Working
Timeline
Administrative Assistant
State of Idaho
08.2020 - Current
Office Manager
Innovative Health Care
07.2018 - 05.2020
Customer Service Representative
Gem State Staffing
02.2017 - 06.2019
General Education -
Bonneville High School