Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hi, I’m

Joanna Obara-Ramirez

Las Vegas,NV
Joanna Obara-Ramirez

Summary

I am a self made individual, native of Poland who came to this beautiful country with no money no English no connections and no family. My only choice was to succeed.

In 1995 I became a full time real estate agent/broker in the state of Illinois achieving Hall of Fame Award Status for generating over 1 million dollars in closed commissions. Helping hundreds of customers achieve their dreams of buying or selling by providing excellent communication skills, market data analysis, contagious motivation and professional sales skills. After 26 years in the industry I moved to Nevada and became a Customer Service Sales Associate for Walgreens. Involving cash handling, inventory controls, and customer service, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhancing customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

27
years of professional experience
1
Certification

Work History

Walgreens

Customer Service Associate
11.2021 - Current

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Remax City

Real Estate Broker
11.2003 - 06.2021

Job overview

  • Bought, renovated and flipped houses using real estate and construction knowledge.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Managed roster of clients to send announcements and information on new properties.
  • Utilized online marketing platforms to promote real estate services and generate leads.

Century 21 Mc Mullen

Real Estate Broker
07.1996 - 11.2003

Job overview

  • Bought, renovated and flipped houses using real estate and construction knowledge.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Managed roster of clients to send announcements and information on new properties.
  • Utilized online marketing platforms to promote real estate services and generate leads.

Education

Music College of Fryderyk Chopin
Warsaw, Poland

Bachelor of Arts from Music
05.1989

21 High School District
Warsaw, Poland

High School Diploma
05.1984

Skills

  • Cultural Awareness
  • Speaking Clearly
  • Verbal Communication
  • Refund Processing
  • Inbound and Outbound Calling
  • Presenting Solutions
  • Call Transfers
  • Hospitality and Accommodation
  • Guest Satisfaction
  • Monetary Transactions
  • Customer Complaint Resolution
  • Problem Resolution
  • Closing Sales
  • Negotiation
  • Refunds and Exchanges
  • Customer Service and Assistance
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Customer Service

Accomplishments

    2018 Hall of Fame Award from Remax Real Estate organization

Certification


  • Licensed Real Estate Broker State of Illinois
  • Community Association Manager
  • Seniors Real Estate Specialist

Languages

Polish
Native or Bilingual

Timeline

Customer Service Associate

Walgreens
11.2021 - Current

Real Estate Broker

Remax City
11.2003 - 06.2021

Real Estate Broker

Century 21 Mc Mullen
07.1996 - 11.2003

Music College of Fryderyk Chopin

Bachelor of Arts from Music

21 High School District

High School Diploma
Joanna Obara-Ramirez