Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maimuna Sanneh

Pickerington,OH

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Associate

Family Business
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.

Daycare Teacher

WALC
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Gathered materials and resources to prepare for lessons and activities.
  • Actively encouraged children to develop their communication, problem-solving and social skills.

Warehouse Associate

Yankee Candle
11.2021 - 12.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles

Education

High School Diploma -

Reynoldsburg High School Business Education Leadership & Law Academy
Reynoldsburg, OH
06.2021

Skills

  • Investigate Claims
  • Collaborative Environments
  • Email Etiquette
  • Cultural Awareness

Certification

  • Pharmacy Tech - 2020-2021

Languages

Wolof, Mandinka
Native or Bilingual

Timeline

Warehouse Associate

Yankee Candle
11.2021 - 12.2022

Customer Service Associate

Family Business

Daycare Teacher

WALC

High School Diploma -

Reynoldsburg High School Business Education Leadership & Law Academy

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Maimuna Sanneh