Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joanna Oseguera

Banning,CA

Summary

Detail-oriented customer service representative with strong cash handling and inventory management skills. Committed to providing exceptional service and building lasting customer relationships.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Morongo Casino Resort & SPA
Banning, CA
01.2024 - Current
  • Provided customer service for guest staying at the hotel .
  • Assisted guests with inquiries about the casino.
  • Cashier
  • Stocking, restocking inventory for the next shift.
  • Opening and closing duties
  • Welcoming guest as they walk by
  • Developed strong customer relationships to encourage repeat business.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product recommendations of products.
  • Assisted with shipping and receiving when new inventory arrived.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

High School Diploma -

Banning High School
Banning, CA
06-2023

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Customer relationship management
  • Adaptable and flexible
  • Building rapport
  • POS systems expert
  • Retail store support
  • Detailed oriented

Languages

Spanish
Limited

Timeline

Customer Service Representative

Morongo Casino Resort & SPA
01.2024 - Current

High School Diploma -

Banning High School
Joanna Oseguera