Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Collaborative leader with dedication to partnership with coworkers to promote engaged and empowering work culture.
Skilled in working under pressure and adapting to new situations and challenges.
Dependable candidate with excellent reputation for resolving problems and good sense of initiative.
Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
LOAN SERVICING MANAGER
ALLSTATE INVESTMENTS, LLC
Chicago, IL
07.2007 - Current
Responsible for reviewing and approving servicing requests including easements, assignments and assumptions, ownership transfers, condemnations, lease reviews, escrow releases and other Borrowers’ requests
Act as the primary contact with the external servicers, in house legal staff, accounting and commercial mortgage portfolio managers
Analyze Borrowers financial statements and complete loan valuations
Assist with the development and set up of surveillance techniques that help identify potential loan problems
Coordinate and assist with mortgage modifications, extensions and restructures
Prepare prepayment premium calculations for payoffs
Review property inspection reports and monitor deferred maintenance items for all loans in the portfolio
Coordinate due diligence and collection efforts of financial data
Responsible for all bridge loan requests including trigger events, draws and quarterly/monthly cash flow calculation
Handle special projects related to commercial real estate investment activities
Responsible for leading and coordinating all aspects of servicing as it relates to the sale of Allstate Life Insurance business
Develop and implement the construction loan program for the real estate area
Train/mentor others in their development of commercial loan servicing
Responds to escalated/complex loan servicing questions or requests and provides training to the Loan Servicing staff on the resolution of the matter as part of their development plan
Interacts with auditors and examiners to assist as necessary
Analyzes processes and workflows to enhance efficiencies and timeliness
Designs solutions and impalements changes to increase the efficiency and workflows
Makes recommendation regarding the automation of servicing procedures
Sets operating performance metrics and standards to achieve established goals and holds team accountable for results and customer service
Manages and provides leadership to the servicing team
LOAN SPECIALIST III/TEAM LEADER
TALLAHASSEE STATE BANK
Tallahassee, FL
08.2006 - 04.2007
Responsible for all loan document preparation, including third party document coordination, completion and review (appraisal, title insurance, flood determinations, real estate evaluations)
Complete all requirements of loan bookings, to include preparation of credit requests, review and documentation
Develop a working knowledge of all customers, businesses, and prospect opportunities
Provide leadership and training to other members of the Loan Department and lending/sales staff
Balance letters of credit, reconcile general ledger accounts and process construction loan draws.
SENIOR PORTFOLIO MANAGER
CAPMARK FINANCIAL F/K/A GMAC COMMERCIAL MORTGAGE COMPANY
Chicago, Illinois
01.2003 - 07.2006
Manage a 650 million portfolio of construction military loans, hotels and apartment buildings
Direct and administer the activities of subordinate team members in the management of loans assigned to them
Advise portfolio managers on resolution of loan administration problems
Review draw requests and all supporting documentation for accuracy and manage the disbursements of loan proceeds to ensure projects are completed on time and on budget
Coordinate funding with numerous loan participants
Review quarterly loan activity reports and present to senior management and loan committee
Perform site inspections of assets within direct portfolio
Review legal documents for compliance with commitment and GMACCM policies
Work on loan modifications, closings and payoffs
Monitor residential sales and office / retail space leasing
Analyze property leases and financials and determine their conformity to the provisions of the loan documents, underwriting requirements, and policies
Act as a liaison between producers, borrowers and their counsel, GMACCM consultants and title company representatives.
COMMERCIAL REAL ESTATE PORTFOLIO ADMINISTRATOR
LASALLE BANK N.A
Chicago, Illinois
11.2000 - 01.2003
Coordinate LIBOR rollover contracts and loan interest rates
Review post-closing loan documentation
Prepare pay-off letters, calculate prepayment penalties, and release collateral
Examine and evaluate bank’s commercial properties
Maintain and balance division’s suspense accounts and general ledger
Monitor insurance renewals, tax escrow requirements, and letters of credit
Re-amortize loans, handle billing discrepancies and prepare loan verifications
Maintain borrowing bases on participation loans and lines of credit
Prepare and maintain HMDA, speculative and performance paper reports.
Education
MBA - Finance
LOYOLA UNIVERSITY CHICAGO
Chicago, IL
09.2003 - 05.2005
Bachelor of Science - FINANCE / MANAGEMENT
DEPAUL UNIVERSITY
Chicago, IL
09.1996 - 06.2000
Skills
Relationship building and management
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Affiliations
Co-founder of the Chicago Business Club
Co-founder of JP Netquest, Inc.
Member of Mortgage Banker Association
Member of Diversity and Inclusion Team at Allstate Investments
Member of Women in Investments at Allstate
Member of Financial Management Association
Timeline
LOAN SERVICING MANAGER
ALLSTATE INVESTMENTS, LLC
07.2007 - Current
LOAN SPECIALIST III/TEAM LEADER
TALLAHASSEE STATE BANK
08.2006 - 04.2007
MBA - Finance
LOYOLA UNIVERSITY CHICAGO
09.2003 - 05.2005
SENIOR PORTFOLIO MANAGER
CAPMARK FINANCIAL F/K/A GMAC COMMERCIAL MORTGAGE COMPANY
Financial Analyst Intern at Pine Valley Investments, LLC. Pine Valley InvestmentsFinancial Analyst Intern at Pine Valley Investments, LLC. Pine Valley Investments