Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Joanna Porzecka

Servicing Manager
Northbrook,IL

Summary

Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Collaborative leader with dedication to partnership with coworkers to promote engaged and empowering work culture.

Skilled in working under pressure and adapting to new situations and challenges.

Dependable candidate with excellent reputation for resolving problems and good sense of initiative.

Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

LOAN SERVICING MANAGER

ALLSTATE INVESTMENTS, LLC
Chicago, IL
07.2007 - Current
  • Responsible for reviewing and approving servicing requests including easements, assignments and assumptions, ownership transfers, condemnations, lease reviews, escrow releases and other Borrowers’ requests
  • Act as the primary contact with the external servicers, in house legal staff, accounting and commercial mortgage portfolio managers
  • Analyze Borrowers financial statements and complete loan valuations
  • Assist with the development and set up of surveillance techniques that help identify potential loan problems
  • Coordinate and assist with mortgage modifications, extensions and restructures
  • Prepare prepayment premium calculations for payoffs
  • Review property inspection reports and monitor deferred maintenance items for all loans in the portfolio
  • Coordinate due diligence and collection efforts of financial data
  • Responsible for all bridge loan requests including trigger events, draws and quarterly/monthly cash flow calculation
  • Handle special projects related to commercial real estate investment activities
  • Responsible for leading and coordinating all aspects of servicing as it relates to the sale of Allstate Life Insurance business
  • Develop and implement the construction loan program for the real estate area
  • Train/mentor others in their development of commercial loan servicing
  • Responds to escalated/complex loan servicing questions or requests and provides training to the Loan Servicing staff on the resolution of the matter as part of their development plan
  • Interacts with auditors and examiners to assist as necessary
  • Analyzes processes and workflows to enhance efficiencies and timeliness
  • Designs solutions and impalements changes to increase the efficiency and workflows
  • Makes recommendation regarding the automation of servicing procedures
  • Sets operating performance metrics and standards to achieve established goals and holds team accountable for results and customer service
  • Manages and provides leadership to the servicing team

LOAN SPECIALIST III/TEAM LEADER

TALLAHASSEE STATE BANK
Tallahassee, FL
08.2006 - 04.2007
  • Responsible for all loan document preparation, including third party document coordination, completion and review (appraisal, title insurance, flood determinations, real estate evaluations)
  • Complete all requirements of loan bookings, to include preparation of credit requests, review and documentation
  • Develop a working knowledge of all customers, businesses, and prospect opportunities
  • Provide leadership and training to other members of the Loan Department and lending/sales staff
  • Balance letters of credit, reconcile general ledger accounts and process construction loan draws.

SENIOR PORTFOLIO MANAGER

CAPMARK FINANCIAL F/K/A GMAC COMMERCIAL MORTGAGE COMPANY
Chicago, Illinois
01.2003 - 07.2006
  • Manage a 650 million portfolio of construction military loans, hotels and apartment buildings
  • Direct and administer the activities of subordinate team members in the management of loans assigned to them
  • Advise portfolio managers on resolution of loan administration problems
  • Review draw requests and all supporting documentation for accuracy and manage the disbursements of loan proceeds to ensure projects are completed on time and on budget
  • Coordinate funding with numerous loan participants
  • Review quarterly loan activity reports and present to senior management and loan committee
  • Perform site inspections of assets within direct portfolio
  • Review legal documents for compliance with commitment and GMACCM policies
  • Work on loan modifications, closings and payoffs
  • Monitor residential sales and office / retail space leasing
  • Analyze property leases and financials and determine their conformity to the provisions of the loan documents, underwriting requirements, and policies
  • Act as a liaison between producers, borrowers and their counsel, GMACCM consultants and title company representatives.

COMMERCIAL REAL ESTATE PORTFOLIO ADMINISTRATOR

LASALLE BANK N.A
Chicago, Illinois
11.2000 - 01.2003
  • Coordinate LIBOR rollover contracts and loan interest rates
  • Review post-closing loan documentation
  • Prepare pay-off letters, calculate prepayment penalties, and release collateral
  • Examine and evaluate bank’s commercial properties
  • Maintain and balance division’s suspense accounts and general ledger
  • Monitor insurance renewals, tax escrow requirements, and letters of credit
  • Re-amortize loans, handle billing discrepancies and prepare loan verifications
  • Maintain borrowing bases on participation loans and lines of credit
  • Prepare and maintain HMDA, speculative and performance paper reports.

Education

MBA - Finance

LOYOLA UNIVERSITY CHICAGO
Chicago, IL
09.2003 - 05.2005

Bachelor of Science - FINANCE / MANAGEMENT

DEPAUL UNIVERSITY
Chicago, IL
09.1996 - 06.2000

Skills

  • Relationship building and management
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Affiliations

Co-founder of the Chicago Business Club

Co-founder of JP Netquest, Inc.

Member of Mortgage Banker Association

Member of Diversity and Inclusion Team at Allstate Investments

Member of Women in Investments at Allstate

Member of Financial Management Association

Timeline

LOAN SERVICING MANAGER

ALLSTATE INVESTMENTS, LLC
07.2007 - Current

LOAN SPECIALIST III/TEAM LEADER

TALLAHASSEE STATE BANK
08.2006 - 04.2007

MBA - Finance

LOYOLA UNIVERSITY CHICAGO
09.2003 - 05.2005

SENIOR PORTFOLIO MANAGER

CAPMARK FINANCIAL F/K/A GMAC COMMERCIAL MORTGAGE COMPANY
01.2003 - 07.2006

COMMERCIAL REAL ESTATE PORTFOLIO ADMINISTRATOR

LASALLE BANK N.A
11.2000 - 01.2003

Bachelor of Science - FINANCE / MANAGEMENT

DEPAUL UNIVERSITY
09.1996 - 06.2000
Joanna PorzeckaServicing Manager