Joanna Rodriguez
Summary
Conscientious Healthcare professional offering over 7 years of Medical Assistant / Medical Receptionist experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
MEDICAL ASSISTANT/ FRONT OFFICE REPRESENTATIVE
Facey Medical Group
01.2018 - Current
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes, splinting and casting
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Obtained client medical history, including medication information, symptoms and allergies
- Obtained accurate medical histories from patients, highlighting critical information
- Sanitized, restocked and organized exam rooms and medical equipment
- Measured patient pulse oximetry
- Ensured collection of lab specimens by appropriate lab courier
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
- Documented vital signs and health history for 40 patient on a average day
- Supported physicians in examinations, procedures, and diagnostic tests
- Triaged patients and performed vital checks for patient flow facilitation
- Documented medical data in patient charts, facilitating accurate records.
MEDICAL ASSISTANT
Keck Hospital of USC
03.2014 - 10.2018
- Prepare injections and tray for knee/hip aspirations also assist physician in small procedures done in office
- Submit request for Surgery, MRI, CT Scan, Cardiac Stress Test, and Physical Therapy
- Obtained client medical history, including medication information, symptoms and allergies
- Submitted prescriptions to pharmacy via phone, fax or web
- Conducted preliminary evaluations, including measuring, weight, temperature and blood pressure, and documented results with accuracy
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
- Completed clinical procedures and gathered patient data for interpretation by physician.
BACK OFFICE/FRONT OFFICE MEDICAL ASSISTANT
Health Care Partners Urgent Care
- Room patients, take vital signs, In-House Urinalysis, In- House Rapid Strep, I- Stats, Ear Lavage, Draw labs per Physician orders
- Assist doctor in small surgical procedures, sutures, drainage of abscess, and sterilization of surgical instruments via autoclave
- Contact appropriate emergency personnel for patient transportation and hospital admittance
- Submitted insurance claims and updated patients' insurance information
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
Education
Medical Assistant Certificate - Medical Assistant
Nova Institute of Health Technology
Whittier, CA06.1995
Surgical Technician - Surgical Technology
Premier Career College
Irwindale, CA11.2011
HIGH SCHOOL DIPLOMA -
La Puente High School
La Puente, CASkills
- EMR / EHR
- Insurance Verification
- Workers Compensation
- Referral Processing
- Well Organized
- Patient Transportation
- Direct Patient Care
- EMR Systems
- Sterile Procedures and Techniques
- Front Desk Operations
- Healthcare Industry Knowledge
- Customer Service
- HIPAA Compliance
- Appointment Management
Personal Information
Medical Assistant and Medical Receptionist
Spanish
Fluent in English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
MEDICAL ASSISTANT/ FRONT OFFICE REPRESENTATIVE
Facey Medical Group
01.2018 - Current
MEDICAL ASSISTANT
Keck Hospital of USC
03.2014 - 10.2018
BACK OFFICE/FRONT OFFICE MEDICAL ASSISTANT
Health Care Partners Urgent Care
Medical Assistant Certificate - Medical Assistant
Nova Institute of Health Technology
Surgical Technician - Surgical Technology
Premier Career College
HIGH SCHOOL DIPLOMA -
La Puente High School