Joanna Rosario
USA
Summary
Friendly and dependable customer service professional with experience in fast-paced environments. Strong communication and problem-solving skills, with a proven ability to connect with customers and provide positive experiences. Bilingual in English and Spanish. Able to multitask efficiently and work well both independently and as part of a team.
Overview
10
10
years of professional experience
Work History
Stylist
Sport Clips
Lake Nona, FL
01.2020 - 01.2025
- - Provided professional men's haircuts and grooming services with a focus on customer satisfaction.
- - Built strong relationships with clients, leading to repeat business and referrals.
- - Maintained cleanliness and organization of workstations and equipment.
- - Delivered excellent customer service and promoted Sport Clips products.
Stylist
Great Clips
Lake Nona, FL
01.2018 - 01.2020
- - Delivered precision haircuts and grooming for a diverse clientele.
- - Provided personalized consultations to ensure client satisfaction.
- - Supported team goals and promoted salon products.
Server / Bartender
Humos Restaurant
Puerto Rico
01.2015 - 01.2018
- - Provided excellent service in a busy restaurant and bar setting.
- - Took orders, served food and drinks, and handled payments.
- - Maintained a clean work area and collaborated with kitchen and bar staff.
Education
Cosmetology Diploma - undefined
The Beauty of Careers
01.2018
High School Diploma - undefined
Domingo Aponte Collazo High School
01.2007
Skills
- - Customer Service & Client Retention
- - Cash Handling & POS Systems
- - Sanitation & Safety Procedures
- - Bartending & Beverage Preparation
- - Time Management & Multitasking
- - Bilingual: English & Spanish
Timeline
Stylist
Sport Clips
01.2020 - 01.2025
Stylist
Great Clips
01.2018 - 01.2020
Server / Bartender
Humos Restaurant
01.2015 - 01.2018
Cosmetology Diploma - undefined
The Beauty of Careers
High School Diploma - undefined
Domingo Aponte Collazo High School