Joanna Rosas
Pinole,CA
Summary
Aspiring and dedicated massage therapy student with hands-on training in various techniques. Passionate about promoting wellness and enhancing client well-being through personalized and therapeutic approaches. Committed to providing high-quality care and creating a relaxing environment for clients. Eager to apply classroom knowledge and practical skills in a professional setting, while to continuing to learn and grow in the field of massage therapy.
Overview
5
5
years of professional experience
Work History
General Merchandiser
Target
06.2018 - 10.2023
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales..
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
- Assisted with staff training initiatives, improving overall team performance and productivity in the workplace.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Stocked shelves to match planogram images and instructions.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Line Cook
Skates by The Bay
02.2020 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Optimized food presentation, resulting in positive customer feedback and increased social media attention.
Education
High School Diploma -
Pinole Valley High School
06.2019
CAMTC Certification -
San Francisco School of Massage & Bodywork
San Francisco, CA10.2024
Skills
- Time Management
- Cleaning procedures
- Customer Service
- Motivated Team Player
- Trigger Point Massage
- Prenatal Massage
- Myofascial Release
- Massage Therapy
- Treatment Planning
- Body Mechanics
- Customer Consultation
- Lymphatic Drainage
- Teamwork and Collaboration
- Swedish Massage
- Deep Tissue Massage
- Stress Relief Massage
- Professionalism and Ethics
- Pregnancy Massage
- Anatomy knowledge
- Muscle and Soft Tissue Massage
- Chair Massage
- Pressure Points
Languages
Spanish
Native or Bilingual
Timeline
Line Cook
Skates by The Bay
02.2020 - 09.2022
General Merchandiser
Target
06.2018 - 10.2023
High School Diploma -
Pinole Valley High School
CAMTC Certification -
San Francisco School of Massage & Bodywork