Joanna Roundy
Parts Associate
Hendersonville,TN
Summary
Dynamic professional with a proven track record at Toyota Material Handling Midsouth, enhancing productivity and accuracy in parts management. Excelled in roles requiring attention to detail and active communication, achieving significant improvements in job completion times. Skilled in Microsoft Office and adept at quality control, consistently exceeding production targets.
Overview
11
11
years of professional experience
Work History
Parts Associate
Toyota Material Handling Midsouth
08.2024 - Current
- Collaborated with technicians to identify necessary parts, improving job completion times and overall productivity.
- Reduced instances of incorrect part orders by cross-referencing part numbers against manufacturer catalogs before finalizing transactions.
- Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action to maintain accuracy.
- Created a knowledge database about specific vehicle models'' common issues that helps technicians diagnose and repair problems more quickly.
- Supported sales team by providing detailed information on available parts and accessories, helping them close deals more effectively.
- Attended training sessions provided by suppliers or manufacturers in order to stay up-to-date on product information relevant to the role.
- Expedited time-sensitive orders through efficient packaging, shipping coordination, and clear communication with delivery drivers or services involved in transportation process.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
- Operated forklifts, pallet movers and other material handling equipment.
- Assisted with loading and unloading trucks as needed, ensuring efficient workflow processes on the dock.
Driver Check In Associate
SYSCO Food Services
01.2022 - 08.2024
- Processed manifests for over 50 routes daily as they returned to warehouse.
- Addressed problems with inventory, customer credit, and damaged product to maintain and enhance customer satisfaction.
- Verified compliance with food safety quality systems and regulatory guidelines.
- Operated forklifts, pallet movers and other material handling equipment.
- Completed clerical and data entry tasks to optimize financial procedures
- Enhanced communication between departments with regular updates on dock operations and issues.
Production Supervisor
Tennessee Hemp Solutions
11.2019 - 01.2022
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Managed team of up to 10 production associates, overseeing productive production processes and meeting all deadlines.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Managed complex events, ensuring seamless execution and positive customer experiences.
- Leveraged social media platforms effectively to promote upcoming events, driving increased attendance rates.
- Coordinated with vendors to secure competitive pricing and timely delivery of services.
Education
GED -
Pathways
Pahrump, NV03.2013
Skills
- Quality and Defect Control
- Shipping and receiving
- Order fulfillment
- Heavy machinery
- Cycle counting
- MS Excel Proficiency
- MS outlook
- Event planning
- OSHA workplace safety
- Food safety inspection
- Team support and collaboration
- Project management
Timeline
Parts Associate
Toyota Material Handling Midsouth
08.2024 - Current
Driver Check In Associate
SYSCO Food Services
01.2022 - 08.2024
Production Supervisor
Tennessee Hemp Solutions
11.2019 - 01.2022
GED -
Pathways
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Pallet Jack Certification
Forklift Certification
Parts Professional Certification
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