Joanna Skalski
Worcester,MA
Summary
Dynamic leader with a proven track record at Chico's FAS, adept in operations management and relationship building. Excelled in elevating sales and profitability through strategic planning and fostering client loyalty. Skilled in leading diverse teams to high satisfaction, demonstrating exceptional problem resolution and customer relations abilities.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
General Manager
Chico's FAS
Natick, MA
10.2002 - Current
- Managed budget for the store, preformed employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Realtor
Lamacchia Realty
- Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Education
Business Administration
Quinsigamond Community College
Worcester, MAReal Estate License - Massachusetts Real Estate
Lamacchia Realty
Worcester, MA09.2017
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Training and Development
- Relationship Building
- Administrative Skills
- Client Relations
- Project Planning
Certification
Notary
Languages
Polish
Native or Bilingual
Timeline
General Manager
Chico's FAS
10.2002 - Current
Realtor
Lamacchia Realty
- Current
Business Administration
Quinsigamond Community College
Real Estate License - Massachusetts Real Estate
Lamacchia Realty