Joanna Tovar
Lake Forest,CA
Summary
Highly experienced Sales Professional and Communications Graduate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Commission Sales Associate
Nordstrom
10.2022 - Current
- Works with clients to select appropriate garments, shoes, and accessories for everyday wear, business meetings, and special occasions.
- Boosts customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Meets and exceeds sales goals imposed by department generating approximately $10,000 in weekly personal sales.
Assistant Manager/Social Media Marketing Coordinator
Bowlista Superfood Cafe
08.2021 - 10.2022
- Monitored health and safety standards to maintain a clean, safe working environment.
- Directed activities of a team of 3-4 skilled kitchen workers preparing and serving meals.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Directed food preparation and cooking activities to meet health and safety standards.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Cultivated strong corporate image and identity with clear branding.
Communications/Public Relations Intern
TMC Hospitality
01.2022 - 06.2022
- Created media kits and utilized promotional materials to meet specific strategic initiatives.
- Assisted in developing visual assets like infographics or videos that enhanced storytelling efforts.
- Collaborated with cross-functional teams to ensure consistent messaging across all communication channels.
- Researched and analyzed industry trends to inform search marketing strategies.
- Curated high-quality visual assets for use in both organic and paid social media campaigns.
Education
Bachelor of Arts - Communications, Public Relations
California State University, Fullerton
05.2022
GED -
Saddleback College
Mission Viejo, CA05.2020
Skills
- English (Fluent)
- Spanish (Fluent)
- French (Intermediate)
- Proficient in Adobe Creative Suite; including Photoshop, Illustrator, and InDesign
- Experienced in Google and Mac applications
- Google Analytics Certified
Timeline
Commission Sales Associate
Nordstrom
10.2022 - Current
Communications/Public Relations Intern
TMC Hospitality
01.2022 - 06.2022
Assistant Manager/Social Media Marketing Coordinator
Bowlista Superfood Cafe
08.2021 - 10.2022
Bachelor of Arts - Communications, Public Relations
California State University, Fullerton
GED -
Saddleback College