JoAnna Kay Maddox
Singer,LA
Summary
Dynamic Branch Manager with proven expertise in customer service, staff coaching, and strategy development. Committed to enhancing operational efficiency and community engagement. Following protocol in policy and procedures.
I am looking for a long term job that i can retire from.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Branch Manager
World Finnce
DeRidder, Louisiana
02.2013 - 11.2025
- Managed daily branch operations, ensuring efficient customer service and workflow.
- Oversaw staff performance, providing coaching and training to enhance skills.
- Developed branch strategies to meet community financial needs and increase engagement.
Education
GED -
Lake Arthur High School
Lake Arthur, LA05-1993
Skills
- Customer service
- Staff coaching
- Performance management
- Strategy development
- Operations oversight
- Customer relationship management
Certification
Insurance License
Timeline
Branch Manager
World Finnce
02.2013 - 11.2025
GED -
Lake Arthur High School