Microsoft Word Windows 10 & 11
JoAnne Artates
Cleveland,OH
Summary
Experienced sales manager and administrative assistant with a strong track record in driving sales and supporting smooth office operations. Skilled at leading teams, creating sales plans, and building strong client relationships. Excellent at managing schedules, organizing tasks, and improving processes to boost efficiency. Known for attention to detail, problem-solving skills, and a focus on great customer service. Proven success in both sales and administrative roles, contributing to business growth and smooth daily operations.
Overview
3
3
years of professional experience
Work History
Sales Manager
Rent A Center
Cleveland, OH
06.2023 - 06.2024
- Implemented effective sales strategies to surpass revenue objectives, incorporating promotional initiatives and customer engagement campaigns.
- Recruited, trained, and supervised sales staff while consistently providing ongoing coaching and performance evaluations to maintain high levels of productivity and customer satisfaction.
- Managed customer interactions, ensuring exceptional service, addressing issues and concerns, and building strong relationships to drive repeat business.
- Monitored and analyzed sales data and performance metrics to prepare reports for upper management, refining strategies and enhancing sales outcomes.
Recruiting Assistant HR Specialist
Staffing Solutions for PT Holdings Group
Independence, OH
01.2023 - 02.2023
- Sourced candidates through various channels, assessed resumes, and conducted initial phone interviews to identify suitable candidates.
- Scheduled and coordinated interviews, managing all operational aspects and enabling efficient communication between candidates and hiring managers.
- Managed and maintained applicant tracking systems, accurately recording and updating candidate information during recruitment.
- Supported onboarding of new employees through preparation of offer letters, coordination of orientation sessions, and ensuring timely completion and processing of essential documents.
Administrative Assistant
Staffing Solutions for RTA (Regional Transit Authority)
Cleveland, OH
09.2022 - 10.2022
- Managed daily office operations, such as scheduling meetings, organizing files, handling correspondence, and maintaining office supplies.
- Prepared and edited documents, reports, and presentations to ensure compliance with company standards while maintaining accuracy.
- Managed various forms of communication, including phone calls and emails, and effectively directed inquiries to the appropriate individuals while ensuring prompt responses.
- Coordinated and managed executive or team calendars, scheduled appointments, meetings, and events to maximize time efficiency.
Processor Staffing Solutions
Cleveland Housing Network (CHN)
Cleveland, OH
04.2021 - 01.2022
- Facilitated communication for clients and candidates, scheduled interviews, and provided updates on application status.
- Maintained compliance with company policies and legal regulations by overseeing recruitment activities, including accurate and confidential record-keeping of candidate information and employment documentation.
- Generated and analyzed recruitment reports to evaluate staffing strategies, monitor key performance indicators (KPIs), and offer recommendations for enhancing the recruitment process.
Education
Certification in Real Estate -
Hondros College
01.2012
Liberal Arts -
Queensborough Community College
01.1990
Skills
- Training and Development
- Efficiency
- Time Management
- Attention to Detail
- Organization
- Negotiation
- Problem-Solving
- Collaboration and Communication
- Sales Planning
- Key account development
- Territory sales management
- Client Relationship Management
- Lead Generation
- Sales Tracking
- Account Management
- Sales Reporting
- Staff Management
- Order Management
- Sales operations
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimePart TimeContract WorkAccomplishments
- Achieved assisting all-new American Airlines flight attendant arrivals in New York City, their final destination, to their crash pads. Directing them through the LaGuardia Airport terminal.
Software
SalesForce
DayForce
CRM
Excel
Timeline
Sales Manager
Rent A Center
06.2023 - 06.2024
Recruiting Assistant HR Specialist
Staffing Solutions for PT Holdings Group
01.2023 - 02.2023
Administrative Assistant
Staffing Solutions for RTA (Regional Transit Authority)
09.2022 - 10.2022
Processor Staffing Solutions
Cleveland Housing Network (CHN)
04.2021 - 01.2022
Certification in Real Estate -
Hondros College
Liberal Arts -
Queensborough Community College