Joanne Eibs
Port Washington
Summary
Dynamic dental receptionist with proven expertise at Pearl32 Family Dentistry, excelling in patient scheduling and insurance verification. Recognized for exceptional multitasking and maintaining HIPAA compliance, ensuring a seamless patient experience. Adept at payment processing and fostering positive patient relations, contributing to a welcoming and efficient office environment.
Overview
17
17
years of professional experience
Work History
Dental Receptionist
Pearl32 Family Dentistry
Port Washington
12.2023 - 03.2026
Front desk greeting patients, collecting co pays entering payments, scheduling, phone calls, calling insurance companies, sending referrals, billing, making sure forms are filled out and anything else as needed.
Dental Receptionist
Brooks Dental Clinic
Port Washington Wi
02.2009 - 12.2023
Greeting patients, scheduling, collecting co pays, phone, calling insurance companies, billing, and anything else as needed.
Education
High School Diploma - General Studies
Port Washington High School
Port Washington, WI06.1976
Skills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Punctual and reliable
- Incoming call reception
- Maintaining cleanliness
- Payment processing
- Insurance verification
- Insurance billing
- Patient scheduling
- Records management
- Patient services
- HIPAA compliance
- Patient documentation
Timeline
Dental Receptionist
Pearl32 Family Dentistry
12.2023 - 03.2026
Dental Receptionist
Brooks Dental Clinic
02.2009 - 12.2023
High School Diploma - General Studies
Port Washington High School