Open To Work
Joanne Holcomb
Fall Creek,OR
Summary
- Accomplished executive assistant with over ten years in the industry and extensive bookkeeping skills, especially in accounts payable and receivable. Acknowledged for effectively prioritizing tasks and achieving superior results in challenging situations. Expertise includes medical insurance supervision, ICD and CPT coding, and data entry, supported by a strong background in banking operations. Focused on driving adaptability, organization, and continuous enhancement in fast-paced workplaces.
Overview
47
47
years of professional experience
Work History
Operations Support Coordinator
Fall Creek Farm & Nursery
Lowell, OR
06.2020 - 10.2025
- Coordinated materials and presentations to support team initiatives.
- Inspected work for completeness, safety, and regulatory compliance
- Safety chairperson, facilitating monthly meetings to oversee safety compliance
- Purchased supplies
- Facilitated productivity projects across departments to enhance collaboration
- Developed and maintained company SOPs and SDS for streamlined accessibility
- Purchased office supplies to ensure adequate inventory levels.
Executive Assistant
Fall Creek Farm & Nursery
Lowell, OR
04.2018 - 06.2020
- Managed monthly expenses and reporting for seven executives, ensuring budget compliance
- Coordinated meetings and scheduled international travel while securing agendas and presentations for staff teams and executives attending seminars and client visits
- Processed monthly expenses and reporting for seven executives for budget requirements
- Designed PowerPoint presentations for monthly divisional meetings with top-level executives
- Delivered optimal administrative, customer service and case management support
- Created PowerPoint presentations for monthly divisional meetings, enhancing communication with top-level executives
- Provided comprehensive administrative support, ensuring efficient operations and effective communication across departments.
- Developed training procedures and onboarding schedule for new hires
Executive Assistant
PeaceHealth Laboratories
Springfield, OR
04.2009 - 12.2017
- Coordinated travel and secured agendas for presentations supporting sales team of 14 across West Coast
- Arranged catering for local and travel extended meetings
- Created visually engaging PowerPoint presentations for team use
- Provided comprehensive administrative and departmental support, enhancing case management efficiency
- Organized weekly meeting agendas to ensure focused discussions
- Maintained weekly time sheets for accuracy
Project Director of Supplies
PeaceHealth Laboratories
Springfield, OR
01.2008 - 01.2009
- Managed inventory and ordered lab testing supplies for hospitals and clinics to ensure availability
- Conducted invoicing audits to maintain stock accuracy of non-expired tests
- Communicated with sales representatives to verify accuracy of tests and ensure current documentation.
Data Programmer
Providence Health Plans
Springfield, OR
01.1999 - 01.2007
- Analyzed complex datasets to support clinical decision-making processes.
- Developed and managed programs to report trends in medical data
- Developed data processing scripts for efficient health plan operations.
- Collaborated with healthcare teams to optimize data reporting systems.
Team Leader
SelectCare
Springfield, OR
01.1994 - 01.1999
- Led commercial team in medical insurance, trained on customer service and processed medical claims to enhance client satisfaction
- Managed hiring and firing processes, resolved team disputes, and addressed patient medical coverage issues to maintain team cohesion
- Performed medical coding for insurance claims using ICD9, ICD10, and CPT standards
Controller/Dispatcher (Truck Shop)
Eugene Sand & Gravel
Eugene, OR
01.1989 - 01.1994
- Oversaw customer payments for truck services, invoicing, accounts payable, accounts receivable, and employee timesheets to ensure accurate financial tracking
- Coordinated dispatch of mechanics to disabled trucks for timely repairs.
- Performed annual parts inventory to maintain organized and accessible stock.
Receptionist
Salem Clinic
Salem, OR
01.1988 - 01.1989
- Greeted patients and visitors with a warm and professional demeanor.
- Provided front desk customer service for check-in, payment processing, and appointment scheduling
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled appointments efficiently using electronic health record systems.
Office Manager/Controller
Leupitz Pest Control
Salem, OR
01.1985 - 01.1988
- Managed invoicing, accounts payable, accounts receivable, payroll, and all correspondence to ensure accurate financial operations
- Managed office operations to ensure efficient workflow and productivity.
- Coordinated scheduling for pest control appointments and technician assignments.
- Oversaw inventory management for pest control supplies and equipment.
- Provided customer service for pest control and construction, addressing client inquiries and concerns to enhance satisfaction
Scheduling Clerk/Records Clerk
Bend Memorial Clinic
Bend, OR
01.1979 - 01.1985
- Coordinated scheduling for 27 physicians within a team of 5, ensuring efficient appointment management
- Scheduled patient appointments using electronic health record systems.
- Managed records by placing dictated notes in charts and filing them, while preparing charts for next day's appointments
- Facilitated communication among medical staff to enhance clinic workflow efficiency.
Education
OSHA 30 Hr - General
Occupational Safety and Health Administration
Salem, ORAccounting Certification - Accounting and Finance
Trend College
Eugene, ORSkills
- MS office suite
- Database management
- Customer service and relations management
- Meeting and project facilitation
- Critical thinking and problem solving
- Project management
- Financial transactions processing, reporting
- Invoicing/bookkeeping
- Time prioritization adaptability/flexibility
- Conflict resolution
- Event planning and organization
- Data report, analysis
- SOP development
- Safety compliance
- Inventory management
- Travel coordination
- Administrative support
- Effective communication
- Training development
- Documentation management
- Task prioritization
- Vendor relations
- Deadline adherence
- Enforce policies
- Productivity improvement
- Data entry
- Work delegation
- CRM software
- Motivational leadership
- Handling complaints
- Support services
- Bookkeeping
- Accounts payable and receivable
- New hire orientation
- Leadership skills
- SharePoint
- Staff motivation
- Cross-functional collaboration
- Policy implementation
- Analytical thinking
References
References available upon request
Education Certifications
- OSHA 30 Hr - General, Occupational Safety and Health Administration, Salem, OR
- Stewardship, Respect & Collaboration, Awards, Springfield, OR
- Accounting Certification, Accounting and Finance, Trend College, Eugene, OR
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$44000/yr - $200000/yrTimeline
Operations Support Coordinator
Fall Creek Farm & Nursery
06.2020 - 10.2025
Executive Assistant
Fall Creek Farm & Nursery
04.2018 - 06.2020
Executive Assistant
PeaceHealth Laboratories
04.2009 - 12.2017
Project Director of Supplies
PeaceHealth Laboratories
01.2008 - 01.2009
Data Programmer
Providence Health Plans
01.1999 - 01.2007
Team Leader
SelectCare
01.1994 - 01.1999
Controller/Dispatcher (Truck Shop)
Eugene Sand & Gravel
01.1989 - 01.1994
Receptionist
Salem Clinic
01.1988 - 01.1989
Office Manager/Controller
Leupitz Pest Control
01.1985 - 01.1988
Scheduling Clerk/Records Clerk
Bend Memorial Clinic
01.1979 - 01.1985
OSHA 30 Hr - General
Occupational Safety and Health Administration
Accounting Certification - Accounting and Finance
Trend College