Savannah Lujan
Lakewood,WA
Summary
Organized Front Office Coordinator known for high productivity and efficient task completion. Skilled in customer service, appointment scheduling, and office management software. Excel in communication, problem-solving, and multitasking to ensure smooth front office operations.
Overview
7
7
years of professional experience
Work History
Operations Support Coordinator
Veolia
Henderson, CO
03.2025 - Current
- Managed inbound and outbound shipping documentation, including creating, reviewing, and correcting manifests to ensure accuracy and compliance
- Coordinated receipt of inbound trailers and supported outbound trailer processing and documentation
- Maintained and organized employee training records to meet company and regulatory requirements
- Supported new hire onboarding by setting up required training and compliance documentation
- Coordinated medical monitoring programs, including scheduling pre-employment and annual medical exams
- Served as a point of contact for compliance documentation, supporting audits and operational needs
Front Office Coordinator
Express Employement Professionals
Denver, CO
08.2023 - 02.2025
- Collaborated with internal teams to streamline job recruitment and enhance customer experience.
- Ensured compliance and risk management with clients and associates.
- Provided administrative support to front office team members.
- Ensured accuracy of data entry into the computer system.
- Resolved customer inquiries efficiently while maintaining a focus on client satisfaction and loyalty.
- Assisted with ordering supplies as needed.
- Managed front desk operations during shifts worked.
- Prepared invoices, letters, memos, and other documents for associates, as required by management.
- Processed payroll information in a timely manner.
- Conducted phone screens for prospective candidates to evaluate qualifications.
- Researched, identified, and recruited potential candidates through job postings, career fairs, social media platforms, and employee referrals.
- Maintained an updated database of resumes from potential candidates for future openings.
Seasonal Team Lead
Walmart
Lakewood, CO
09.2022 - 08.2023
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Promoted store loyalty program to increase customer engagement and drive consistent sales.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Front End Team Lead
Walmart
Arvada, CO
07.2021 - 09.2022
- Managed customer complaints and rectified issues to complete satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Inventory/Stock Clerk
Walmart
Arvada, CO
10.2019 - 07.2021
- Rotated inventory from oldest to newest to maintain fresh stock.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Communicated with customers to answer questions.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Operated office equipment and technology, tracked stock inventory and reported accidents or damage.
Team Leader
Pizza Hut
Arvada, CO
12.2018 - 10.2019
- Work with the Owner/Operator, as part of a high performance leadership team, to execute the business strategy.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Maintained daily inventory to facilitate successful material distribution.
Education
Esthetician Certification -
Emily Griffith Technical College
Denver, CO01.2022
High School Diploma -
Destination Career Academy
Westminster, CO05.2019
Skills
- Microsoft Office Suite
- Production Monitoring
- Invoice Verification
- Performance Monitoring
- Front Office Management
- Meeting Scheduling
- Payroll administration
- File Organization
- Workplace Safety
- Staff Training
- Data entry accuracy
- Problem-solving & Conflict Resolution
Timeline
Operations Support Coordinator
Veolia
03.2025 - Current
Front Office Coordinator
Express Employement Professionals
08.2023 - 02.2025
Seasonal Team Lead
Walmart
09.2022 - 08.2023
Front End Team Lead
Walmart
07.2021 - 09.2022
Inventory/Stock Clerk
Walmart
10.2019 - 07.2021
Team Leader
Pizza Hut
12.2018 - 10.2019
Esthetician Certification -
Emily Griffith Technical College
High School Diploma -
Destination Career Academy