Joanne Jeanty
Port Saint Lucie
Summary
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
VA Medical Foster Home for Seniors
Remote
03.2025 - Current
- Provided compassionate care to seniors, ensuring comfort and safety in daily activities.
- Assisted with medication management, adhering to prescribed schedules and protocols.
- Supported physical therapy exercises, promoting mobility and enhancing resident well-being.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Facilitated social engagement activities, fostering community connections among residents.
- Implemented health monitoring systems, improving accuracy of resident assessments and reporting.
Mental Health Technician
Port St Lucie Hospital
Port Saint Lucie, FL
03.2024 - 01.2025
- Administered psychiatric support to patients, ensuring emotional and physical well-being.
- Monitored patient behavior and reported significant changes to healthcare team.
- Assisted in implementing individualized care plans tailored to patient needs.
- Engaged patients in therapeutic activities, promoting social interaction and recovery.
- Collaborated with multidisciplinary teams to enhance treatment effectiveness and safety protocols.
- Developed and maintained accurate patient records, ensuring compliance with regulations.
- Led crisis intervention efforts, employing de-escalation techniques to manage challenging situations effectively.
Customer Service Representative
iVox Solutions
Port Saint Lucie, FL
09.2023 - 01.2024
- Customer service
- Handling billing
- Handling patient account.
- Inbound/outbound
Clinical Technician/ Phlebotomist
Cleveland Clinic
Port Saint Lucie, FL
02.2022 - 01.2023
- Monitoring patient throughout shift and reporting any changes to RN.
- Collecting urine and blood samples to lab for testing on patient due to doctor/RN needs.
- Obtaining vital signs and inputting into epic.
Mental Health Technician
Wellpath
Port Saint Lucie, FL
02.2021 - 07.2021
- Assist nurses in aiding residents with their basic needs such as showers and observing/monitoring them daily.
Customer Service Representative (CSR)
Conduit Global
Port Saint Lucie, FL
08.2020 - 01.2021
- Schedule non-medical transportation for insured members to medical appointments.
Patient Care Technician/Phlebotomist
DaVita
Tallahassee, FL
03.2019 - 07.2020
- Drawing blood
- Caretaker
- Blood transfusion.
- Using Equipment
- Taking vital sign.
Sales Associate/Cashier
Aldo
Florida
09.2018 - 12.2018
- Providing customer service & a clean and safe work environment.
Education
High school diploma -
Fort Pierce Central High School
Florida05-2017
College - Biology
Florida Agricultural and Mechanical University
Tallahassee, FLAssociate of Science - Nursing
Fortis College
Port Saint Lucie, FL04-2028
Skills
- HIPAA
- Vital signs
- Customer service
- Laboratory experience
- Patient care
- Hospitality
- Medical terminology
- Epic
- EMR systems
- Computer skills
- Communication skills
- Nursing
- Supervising experience
- Phlebotomy
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Emotional support
- Strong ethics
- Meal preparation
- Housekeeping tasks
- Relationship building
- Compassionate care
Certification
- CPR Certification
- Medical Assistant July 2017 to February 2019
- BLS Certification
- RBT Certification
- CPCT/A - Patient Care Technician/Assistant
- PCA - Personal Care Aide
Timeline
Caregiver
VA Medical Foster Home for Seniors
03.2025 - Current
Mental Health Technician
Port St Lucie Hospital
03.2024 - 01.2025
Customer Service Representative
iVox Solutions
09.2023 - 01.2024
Clinical Technician/ Phlebotomist
Cleveland Clinic
02.2022 - 01.2023
Mental Health Technician
Wellpath
02.2021 - 07.2021
Customer Service Representative (CSR)
Conduit Global
08.2020 - 01.2021
Patient Care Technician/Phlebotomist
DaVita
03.2019 - 07.2020
Sales Associate/Cashier
Aldo
09.2018 - 12.2018
College - Biology
Florida Agricultural and Mechanical University
High school diploma -
Fort Pierce Central High School
Associate of Science - Nursing
Fortis College