JoAnne Johnsen
Oswego,IL
Summary
As a hardworking and reliable professional focused on helping others and effectively completing a task, I am motivated to work with and assist others in any capacity necessary. From my employment background, I have gained strong interpersonal communication and intervention management skills, allowing me to be very supportive and compassionate. In the workplace, I have proven to have excellent problem-solving skills, been highly organized, and effective at time management. Working in victim advocacy, I have become adept at managing concurrent objectives to promote efficiency and influence positive outcomes, and am knowledgeable at coordinating with multiple agencies for assistance and support. Empathetic to the needs of others, I am compelled to bring about normalcy in times of conflict and uncertainty.
Overview
28
28
years of professional experience
Work History
Child Advocate/ Case Manager
Kane County State's Attorney's Office
02.2023 - Current
- Assess victim's specific needs and concerns
- Build trust and a positive rapport with clients
- Actively support and promote the victim's interest
- Define problems and identify solutions
- Provide empathy, understanding, and solicitude
- Pay close attention to verbal and non-verbal cues
- Identify resources and referrals for client
- Accompany victim to any and all court proceedings, meetings, and appointments
- Lend emotional support in times of crisis
- Ensure victim receives respect and is treated with dignity by others during the process
- Promote clear communication so that victim understands the criminal justice process
- Maintain professional relationships with other organizations so as to build a framework for future collaboration
- Interact with victim with compassion
- Conduct myself with a strong sense of decorum
- Allow victim to have a voice and some say in choices made (on their behalf) by others
- Remain calm in times of crisis
- Ensure that discretion is properly afforded to the victim when working with non-governmental agencies
- Take into consideration the victim's concerns, feelings, and values throughout the process
- Continue to provide assurances (to the victim) during times of uncertainty
- Make the victim feel safe and supported
Special Education Paraprofessional
Oswego Community School District 308
04.2012 - 02.2023
- Documented students progress both behaviorally, and educationally
- Collaborated with staff members to improve individualized learning goals
- Developed strategies to help students with emotional and/or personal issues which may affect learning
- Provided special attention to individuals needing extra academic or behavioral guidance during classes.
- Implemented methods to address behavior obstacles.
- Fostered positive and trusting relationships with students to increase engagement.
- Observed student behaviors and utilized success intervention techniques to correct problems.
- Engaged and supported students of differing learning styles and cultural backgrounds.
- Offered students personalized educational, behavioral and emotional support.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
Adult Probation/Parole Officer
NC Department Of Corrections
08.1995 - 06.2000
- Outlined the requirements of conditional releases to each offender, including any required restitution payments and stipulations regarding education or employment situations
- Administered routine drug and alcohol tests to check compliance with substance abuse limitations
- Coordinated treatment services for medical, mental health and substance abuse treatments based on the individual situation of each offender
- Maintained a detailed and current case file on each assigned inmate or offender
- Regularly met with probationers and parolees to assess compliance with rehabilitation plans
- Initiated remedial or court action to manage noncompliance with established terms.
- Assisted probationers with resolving housing, employment and social services issues.
- Maintained firearm and self-defense qualifications
Education
Bachelor of Science - Criminal Justice
Fayetteville State University
Fayetteville, NC05.1995
Skills
- Client Advocacy
- Community Referrals
- Crisis Intervention
- Confidential Documentation and Recordkeeping
- Crisis Assessment
- Mandatory Reporting Procedures
- Case Management
- Written and Verbal Communication
Timeline
Child Advocate/ Case Manager
Kane County State's Attorney's Office
02.2023 - Current
Special Education Paraprofessional
Oswego Community School District 308
04.2012 - 02.2023
Adult Probation/Parole Officer
NC Department Of Corrections
08.1995 - 06.2000
Bachelor of Science - Criminal Justice
Fayetteville State University
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