Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Joanne Kimberley

Leasing Consultant
Lithia Springs,GA

Summary

As a Leasing Consultant with upscale restaurant server experience, I bring a unique skill set to the role, combining exceptional customer service with a keen eye for detail and a strong ability to communicate effectively. Drawing from my background in the hospitality industry, I have honed my ability to anticipate and exceed the needs of clients, ensuring a positive and memorable experience. With a proven track record of building rapport and establishing trust with a diverse range of individuals, I am adept at cultivating relationships that lead to successful leasing agreements. My experience as an upscale restaurant server has equipped me with the ability to thrive in fast-paced environments, managing multiple tasks efficiently and maintaining a professional demeanor at all times. I have developed strong interpersonal skills that enable me to listen attentively to clients' needs and preferences, providing them with tailored recommendations and solutions. By leveraging my background in customer service and sales, I am able to showcase properties in a compelling manner, highlighting their unique features and benefits to potential tenants. Overall, my versatility and professionalism make me a valuable asset in the leasing industry, where I am committed to delivering exceptional service and driving successful outcomes for both clients and the company.

Overview

23
23
years of professional experience

Work History

Leasing Consultant

General Services Corporation
Roswell, GA
09.2023 - 07.2024
  • Show available apartments to prospects
  • Follow up on leads to set tour appointments and ultimately get leases
  • Follow up on all maintenance requests
  • Provide first class customer service to all residents in person and over the phone

Office Assistant

Shadow Wood Flooring
Johns Creek , GA
02.2018 - 03.2024
  • Managed and maintained the showroom, ensuring a clean and comfortable environment for clients.
  • Scheduled estimate appointments for prospective customers.
  • Provided exceptional customer service to existing clients, addressing inquiries and resolving issues promptly.
  • Performed administrative tasks including filing, managing emails, and maintaining office organization.

Server

Bottles & Bones
Suwanee, US
07.2021 - 07.2023
  • Provided professional and fine dining service to guests
  • Sold CAB Prime Brand beef, dry aged steaks and high-end wines
  • Managed seasonal menu changes and daily specials
  • Served food and beverages promptly with focused attention to customer needs

Server

Oak Steakhouse Atlanta
Alpharetta, US
10.2014 - 07.2018
  • Provided professional and fine dining service to guests
  • Sold CAB Prime Brand beef, dry aged steaks and high-end wines
  • Managed seasonal menu changes and daily specials

Corporate Trainer

Stoney River Steakhouse
Duluth, US
01.2002 - 07.2018
  • Provide top-notch service to customers of this prestigious dining establishment.
  • Perform opening, closing & administrative duties.
  • Work with managers and other corporate trainers to ensure that new locations and staff are ready for operation, while making and implementing suggestions for improvement in new store procedures.

Education

A.S - BUSINESS ADMINISTRATION

GEORGIA PERIMETER COLLEGE
PERIMETER, GEORGIA, US
01.2002

Skills

  • Sales
  • Customer service
  • Fair Housing regulations
  • Microsoft Word
  • Basic math
  • Property leasing
  • Sales support
  • Retail sales
  • Cash handling
  • Leadership
  • Resident assistance
  • Property tours and inspections
  • Application management
  • Sales and marketing aptitude
  • Phone and email etiquette
  • Building rapport
  • Leasing and sales
  • Clear communication
  • Customer service expertise

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Leasing Consultant

General Services Corporation
09.2023 - 07.2024

Server

Bottles & Bones
07.2021 - 07.2023

Office Assistant

Shadow Wood Flooring
02.2018 - 03.2024

Server

Oak Steakhouse Atlanta
10.2014 - 07.2018

Corporate Trainer

Stoney River Steakhouse
01.2002 - 07.2018

A.S - BUSINESS ADMINISTRATION

GEORGIA PERIMETER COLLEGE
Joanne KimberleyLeasing Consultant