Joanne Olimpaito Higgins
Phillipsburg,NJ
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Material Handler
Staffmark
Easton, PA
02.2026 - Current
- Loaded and unloaded shipments, ensuring accuracy of incoming and outgoing inventory.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Assisted in inventory management, tracking stock levels and reporting discrepancies.
- Collaborated with team members to streamline workflow processes for improved efficiency.
Operator
Crayola
Easton, PA
05.2021 - 01.2026
- Operated machinery to produce high-quality Crayola products efficiently.
- Monitored production lines for safety compliance and operational efficiency.
- Collaborated with team members to troubleshoot production issues and minimize downtime.
Waitress Trainee
Cracker Barrel Restaurant
Clinton, NJ
11.2022 - 08.2023
- Assisted in greeting and seating guests promptly to enhance dining experience.
- Supported waitstaff by delivering food and beverages efficiently during peak hours.
- Learned menu items and daily specials to provide accurate recommendations to customers.
- Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
Animal Foster Care
Two Hearts Rescue
Oxford, NJ
08.2021 - 3 2023
- Fostered animals in need until a good home could be found.
Warehouse Worker
Staffmark
Allentown, PA
09.2018 - 04.2021
- Managed inventory by accurately labeling and organizing products in designated areas.
- Assisted team members in unloading shipments, ensuring safe handling of materials.
- Collaborated with supervisors to streamline sorting and packing processes for improved efficiency.
Daycare Teacher
Heavenly Angels Daycare
Phillipsburg, NJ
02.2018 - 08.2018
- Developed and implemented engaging lesson plans for diverse age groups.
- Fostered a nurturing environment that promoted social and emotional growth.
- Collaborated with parents to support child development and address concerns.
- Maintained cleanliness and organization of classroom materials and resources.
Daycare Assistant Teacher
Creative Learning Center Of The Lehigh Valley
Easton, PA
02.2016 - 02.2018
- Assisted in developing and implementing age-appropriate lesson plans for diverse learning styles.
- Supported classroom management by fostering positive interactions among children.
- Monitored children's progress, providing feedback to parents and educators on developmental milestones.
- Facilitated engaging activities that promoted social, emotional, and cognitive growth.
Sales Floor Associate
Wal-Mart Supercenter
Phillipsburg, NJ
01.2012 - 03.2013
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and organization of sales floor displays.
- Operated point-of-sale systems for efficient transaction processing.
- Stocked shelves and ensured merchandise was properly displayed.
Education
Cosmetology
Empire Beauty School
Allentown, PAAssociates Degree - Early Education
Northampton Community College
Bethlehem, PA2018
Associates Degree - Business
Warren County Community College
Washington, NJ06-2012
High School Diploma -
Warren County Technical Highschool
Washington, NJ2008
Skills
- Animal foster care
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Attention to detail
- Teamwork and collaboration
- Customer service
- Store maintenance
- Goal oriented
- Cleanliness
- Table setting
- Handling complaints
Certification
- Veterinary Assistant Certificate - March 2022 - June 2022
Timeline
Material Handler
Staffmark
02.2026 - Current
Waitress Trainee
Cracker Barrel Restaurant
11.2022 - 08.2023
Animal Foster Care
Two Hearts Rescue
08.2021 - 3 2023
Operator
Crayola
05.2021 - 01.2026
Warehouse Worker
Staffmark
09.2018 - 04.2021
Daycare Teacher
Heavenly Angels Daycare
02.2018 - 08.2018
Daycare Assistant Teacher
Creative Learning Center Of The Lehigh Valley
02.2016 - 02.2018
Sales Floor Associate
Wal-Mart Supercenter
01.2012 - 03.2013
Cosmetology
Empire Beauty School
Associates Degree - Early Education
Northampton Community College
Associates Degree - Business
Warren County Community College
High School Diploma -
Warren County Technical Highschool