Leah Lewis
Vernon,CT
Summary
I am currently enrolled at the University of Connecticut Storrs. I am proficient in working individually as well as with a group. I am skilled in fields ranging from Computer Sciences, Data Collection, and Community Service to Customer Service and support, and the Fine Arts. I have experience working as a leader and can handle multiple daily tasks. I am dependable and can come in every day ready to learn while keeping an energetic and positive attitude.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cafe Associate
The Firestone Art Studio And Cafe
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe environment.
- Boosted sales through upselling menu items and promoting daily specials to customers.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with team members to streamline processes and improve overall cafe operations.
- Prepared high-quality food and beverages, adhering to recipe guidelines and presentation standards.
- Assisted in inventory management, tracking stock levels, and placing orders for necessary supplies.
- Increased repeat business by fostering positive relationships with regular customers.
- Managed cash register operations, ensuring accurate transactions and balancing end-of-day reports.
- Participated in team meetings to discuss ideas for improving productivity levels within the workplace environment.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Prepared sandwiches, soups, salads and beverages using grill, microwave and steam tables to promote fresh and quality products.
- Enhanced art studio efficiency by maintaining a clean and organized workspace for artists.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Starbucks Barista
Price Chopper
01.2023 - 12.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Restocked display cases with engaging arrangements to promote specialty food items like bagels and muffins.
- Interacted with customers to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Recommended products based on solid understanding of individual customer needs and preferences.
Starbucks barista
Starbucks Barista, Starbucks
09.2022 - 12.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Restocked display cases with engaging arrangements to promote specialty food items like bagels and muffins.
- Interacted with customers to promote fun, positive environment.
Cashier/Customer Service
Shaw's
11.2021 - 12.2022
- Performed cash, card, and check transactions to complete customer purchases
- Used POS system to enter orders, process payments and issue receipts
- Closed the store after hours and completed nightly chores to ensure a clean and safe work environment
- Met customer service goals and exceeded customer expectations.
- Checked personal identifications during alcohol and tobacco sales.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Zoology
University of Connecticut
Storrs, CT05.2026
Certification in Intro To Cybersecurity -
North Country Career Center
Newport, VT06.2022
Certification in Computer Networking Technology -
North Country Career Center
Newport, VT06.2022
High school diploma -
North County High School
Newport, VT06.2022
Skills
- Responding to customer situations with sensitivity and care
- POS Inventory System Operation
- Group Leadership
- Reliability and Adaptability
- Equipment Troubleshooting and Repair
- Decision-Making
- Attention to Detail
- Data Entry
- Animal Care ethics
- Animal Care documentation
- Animal Foster Care
- Animal Assessment
- Rehabilitation Exercises
- Data Collection
- Appointment Scheduling
- Money handling abilities
- Record preparation
- Animal nutrition proficiency
- New Hire Training
- Food Serving and Preparation
Certification
Academic Excellence Ribbon-
The N-1-2 Academic Excellence Ribbon is an award granted by the Junior Reserve Officers Training Corp ( J.R.O.T.C ) as recognition for maintaining a GPA of 3.5 or more.
Certifications and Licenses-
Pet Safe CPR Certified
Cisco Certified Computer Technician
Cisco Certified Computer Networker
Cisco Certified Linux Opperator
Cisco Certified Cybersecurity
Additional Information
- C Award of Merit
- High School Academic Awards Book of Knowledge Pin
- Language Arts Award Scholarship Letter Scholarship Pin
- One Act Award for Acting in the role of Aaron
Affiliations
- University of Connecticut Field Hockey Club Sport
Accomplishments
Cisco Certifications
Academic Excellence Ribbon
Junior Reserve Officer Training Corp Rank Cadet Major
Military Order of World Wars Reserve Officer Training Corp Award of Merit
Timeline
Cafe Associate
The Firestone Art Studio And Cafe
10.2023 - Current
Starbucks Barista
Price Chopper
01.2023 - 12.2023
Starbucks barista
Starbucks Barista, Starbucks
09.2022 - 12.2022
Cashier/Customer Service
Shaw's
11.2021 - 12.2022
Bachelor of Science - Zoology
University of Connecticut
Certification in Intro To Cybersecurity -
North Country Career Center
Certification in Computer Networking Technology -
North Country Career Center
High school diploma -
North County High School
Academic Excellence Ribbon-
The N-1-2 Academic Excellence Ribbon is an award granted by the Junior Reserve Officers Training Corp ( J.R.O.T.C ) as recognition for maintaining a GPA of 3.5 or more.
Certifications and Licenses-
Pet Safe CPR Certified
Cisco Certified Computer Technician
Cisco Certified Computer Networker
Cisco Certified Linux Opperator
Cisco Certified Cybersecurity
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