JoAnne Siafega
Menifee,CA
Summary
Dynamic Nutrition Service Supervisor at LBUCD with a proven track record in enhancing service delivery and team performance. Skilled in task delegation and employee engagement, I excel in training development and quality assurance. My expertise in POS systems and emotional intelligence drives operational efficiency and fosters a positive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nutrition Service Supervisor 1
LBUCD
03.2009 - Current
- Learned safety protocols and operational procedures to ensure a safe work environment.
- Assisted in coordinating team activities to enhance service delivery efficiency.
- Supported daily operations by managing inventory and ensuring equipment functionality.
- Participated in training sessions to develop customer service skills and product knowledge.
- Helped troubleshoot minor technical issues, enhancing overall team productivity.
- Ensured cleanliness and organization in service areas.
- Adapted quickly to changing priorities and tasks in a fast-paced environment.
- Provided assistance in scheduling staff shifts to optimize workflow and coverage.
- Assisted with training and development of team members.
- Monitored team's performance and gave feedback when necessary.
Education
Basic Study -
Jordan High
Long Beach, CA06.1988
Skills
- Complaint handling
- Service order flow
- Task delegation
- Management experience
- Progress monitoring
- Policy enforcement
- Workforce planning
- Inspections management
- Supervisory role experience
- Employee engagement
- Stock management
- Staff training
- Multitasking and organization
- Training development aptitude
- POS systems expert
- Paperwork processing
- Taking daily temps take of equipment and food
- Being in charge of 5 workers also student workers
- Feeding 900 students a day for lunch and 300 for breakfast
- Customer relationship management (CRM)
- Documentation
- Quality assurance controls
Certification
Servsafe Certificate
Timeline
Nutrition Service Supervisor 1
LBUCD
03.2009 - Current
Basic Study -
Jordan High
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