Siria Ontiveros
El Paso
Summary
Dynamic Food and Nutrition Service Supervisor with expertise in staff training and process optimization. Proven ability to enhance service delivery while ensuring compliance with health regulations and quality assurance controls.
Overview
20
20
years of professional experience
Work History
Food and Nutrition Service Supervisor
Morrison Healthcare
El Paso, TX
08.2022 - Current
- Supervised daily operations of food service team, ensuring high standards of quality and efficiency.
- Trained staff on food safety protocols and customer service best practices.
- Monitored compliance with health regulations, maintaining a safe dining environment for patients and staff.
- Resolved customer complaints promptly, enhancing overall satisfaction with service delivery.
- Analyzed operational workflows, identifying areas for process improvement and increased productivity.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Nutrition Specialist
Self Employed
Cd. Juarez, Chih.
06.2006 - 10.2022
- Conducted thorough dietary evaluations to identify nutritional deficiencies and recommend improvements.
- Developed personalized nutrition plans for diverse clients based on individual health assessments.
- Educated clients on meal planning, food choices, and healthy cooking techniques to promote wellness.
- Developed educational materials that simplified complex nutritional concepts for clients, leading to increased understanding and adherence.
Nutritionist
Primavera Day Care
Cd. Juarez, Chih.
10.2008 - 08.2015
- Conducted nutritional assessments to evaluate dietary needs and health goals of children.
- Collaborated with staff to integrate nutrition education into daily activities and meals.
- Evaluated food programs, ensuring compliance with nutritional guidelines and regulations.
- Analyzed feedback from parents and staff to improve nutrition programs effectively.
- Developed educational materials and conducted workshops promoting healthy eating habits and disease prevention through proper nutrition.
- Created and prepared visual aids, manuals and other materials used in teaching.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Education
Bachelor of Science - Nutrition
Instituto De Ciencias Biomedicas, UACJ
Cd Juarez, Chih.06-2006
Skills
- Supervisory role experience
- Service delivery
- Staff training
- Multitasking and organization
- Process optimization
- Complaint resolution
- Quality assurance controls
- Document control
- Scheduling
- Complaint handling
- Task delegation
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food and Nutrition Service Supervisor
Morrison Healthcare
08.2022 - Current
Nutritionist
Primavera Day Care
10.2008 - 08.2015
Nutrition Specialist
Self Employed
06.2006 - 10.2022
Bachelor of Science - Nutrition
Instituto De Ciencias Biomedicas, UACJ