Joanne S Guerrier
Manhattan,NY
Summary
Passionate about supporting patients in home and hospital environments dealing with mental health concerns such as Cognitive disabilities and mood disorders like depression, bipolar, and anxiety disorders. Offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Master of Social Work Intern
ARC XVI Senior Center
Bronx, NY
09.2021 - 05.2022
- Maintained regular contact with clients by calling over the phone.
- Interviewed clients to obtain key Information for case planning and management.
- Obtained and supplied information to coordinating agencies to provide the best possible guidance to clients.
- Attended over 20 hours of meetings, conferences, and training courses to advance professional knowledge of social work.
- Secured housing, medical care, and employment for clients by collaborating with various community agencies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor
Direct Support Professional
Lifespire
Bronx, NY
03.2020 - Current
- Provided Enhanced successful patient outcomes by helping each participant in recreational activities alone or groups
- Complete entries in logbooks, journals, and care plans to document accurately report patient progress
- Maintained, safe, and well-organized patient environment
- Worked to improve and enhance patient lives through competent and compassionate care
- Supervised daily activities and assisted when needed
- Remained alert to problems or health issues of clients and competently responded
- Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
- Recorded patients' pulse, blood pressure, and respirations (TPRs) to assess and document important health information
Student Intern
The New Jewish Home
Manhattan, NY
09.2017 - 05.2018
- Maintained an excellent attendance record, consistently arriving to work on time
- Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement
- Searched at the library and in scholarly databases to locate necessary information for research projects
- Reported back to the instructor and management to receive day-to-day tasks and responsibilities
- Completed a range of simultaneous job tasks to support the professor's academic, research, and operational needs
- Reported back to the instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Built rapport with clients to facilitate the trusting relationship and provide a setting conducive to growth
Intern
QSAC
Astoria, NY
09.2016 - 07.2017
- Assisted Developmentally Disabled Children with activities of daily living
- Monitored and recorded clients' progress to ensure that goals and objectives were met
- Collaborated with clients' families to implement rehabilitation plans such as behavioral, residential, social, and employment goals
- Analyzed problems, identified solutions, and made decisions.
- Upheld office schedule and calendar to coordinate workflow and meetings
Student Volunteer
New York State St. Albans Veterans Nursing Home
St. Albans, NY
09.2013 - 01.2015
- Helped prepare programs for the veterans
- Organized games and daily activities
- Asked customers open-ended questions to better understand what appropriate offerings
- Volunteered with groups and organizations to help make measurable differences for program recipients
Paid Summer Intern
Jamaica Hospital Medical Center
Queens, NY
08.2012 - 08.2013
- Helped transport patients into different facilities and assisted nurses with daily duties
- Maintained excellent attendance record, consistently arriving to work on time
- Sorted and organized files, spreadsheets, and reports
Teacher's Assistant
Police Athletic League
Queens, NY
09.2011 - 05.2013
- Tutored students ages 4-15 in reading and writing
- Assisted second-grade teacher in preparation of various subjects and assignments
- Supported student learning objectives through personalized and small group assistance
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Worked with lead teacher to monitor class schedule and take attendance
Education
Master of Science - Social Work
Lehman College of The City University of New York
The Bronx, NY05.2023
Bachelor of Arts - Psychology
CUNY: Lehman College
The Bronx, NY01.2021
Associate of Human Services - Social Work
CUNY: Borough of Manhattan Community College
New York, NY05.2018
Skills
- Microsoft Office: Word, PowerPoint, Outlook; Operating Systems: Windows, Mac; Social Media Platforms: Instagram
- Able to read, write and speak French also Haitian Creole
- Patient care
- Mental Health First Aid
- First Aid/CPR
- Process Improvement
- Decision Making
- Relationship Building
- Clear Communication
Read, podcast, music, museum
I enjoy listen to music, and read novel, I enjoy listen to mental health podcast, and love going to the Museum
Timeline
Master of Social Work Intern
ARC XVI Senior Center
09.2021 - 05.2022
Direct Support Professional
Lifespire
03.2020 - Current
Student Intern
The New Jewish Home
09.2017 - 05.2018
Intern
QSAC
09.2016 - 07.2017
Student Volunteer
New York State St. Albans Veterans Nursing Home
09.2013 - 01.2015
Paid Summer Intern
Jamaica Hospital Medical Center
08.2012 - 08.2013
Teacher's Assistant
Police Athletic League
09.2011 - 05.2013
Master of Science - Social Work
Lehman College of The City University of New York
Bachelor of Arts - Psychology
CUNY: Lehman College
Associate of Human Services - Social Work
CUNY: Borough of Manhattan Community College
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