Joannie King
Bolivar,TN
Summary
Detail-oriented administrative professional with experience in managing office correspondence and enhancing team productivity. Proven ability to collaborate effectively and streamline operations for improved service delivery.
Efficient office secretary skilled in scheduling appointments, file management, and customer service. Adept at implementing office procedures that enhance workflow efficiency.
Compassionate direct support professional with a strong focus on fostering independence and enhancing quality of life. Experienced in implementing personalized care plans and collaborating with interdisciplinary teams for comprehensive support.
Overview
6
6
years of professional experience
Work History
Office Secretary
DJ Lock & Safe
Bolivar, TN
04.2025 - Current
- Managed office correspondence and maintained filing systems for efficient document retrieval.
- Coordinated appointment scheduling and ensured timely communication with clients and vendors.
- Supported inventory management by tracking supplies and placing orders as needed.
- Assisted in preparing reports and presentations, enhancing team productivity and organization.
- Implemented office procedures that improved workflow efficiency and reduced operational delays.
- Collaborated with team members to streamline administrative tasks, increasing overall effectiveness.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to a positive work environment by maintaining a professional demeanor and offering assistance when needed.
Direct Support Professional
Gage & Gage Inc
Selmer, TN
12.2024 - 03.2025
- Assisted individuals with daily living activities, fostering independence and enhancing quality of life.
- Implemented personalized care plans based on individual needs and preferences.
- Monitored client progress, documenting changes to ensure continuity of care.
- Collaborated with interdisciplinary teams to coordinate comprehensive support services.
- Responded swiftly to evolving client needs, ensuring seamless continuity of care in dynamic environments.
Psychiatric Technician
Western State Hospital
Bolivar, TN
12.2022 - 02.2023
- Monitored patient behavior and provided support during therapeutic activities.
- Assisted in developing and implementing individualized care plans for patients.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Documented patient progress and reported significant changes to nursing staff.
Office Clerk
Food Giant
Bolivar, TN
07.2020 - 08.2022
- Processed customer orders accurately and efficiently.
- Maintained organized filing systems for documentation and records.
- Assisted in inventory management and stock replenishment activities.
- Operated office equipment, including printers, scanners, and copiers.
- Handled incoming business and client requests for information.
- Oversaw handling of money orders and conducted nightly deposits to maintain cash flow integrity.
- Executed product orders to maintain a well-stocked store and facilitate seamless customer experiences.
Education
High School Diploma -
Homelife Academy
Jackson, TNSkills
- File management
- Scheduling appointments
- File organization
- Reception oversight
- Verbal communication
- Document scanning
- Proofreading
- Billing and invoicing
- Business correspondence writing
- Database entry
- Typing speed
- Expense documentation
- File systems management
- Payroll administration
- Supply ordering
- Appointment coordination
- HIPAA guideline compliance
- Digital file management
- Sales support
- Customer service
- Phone etiquette
- Task prioritization
- Accounts payable
- Patient care
- First aid and CPR
- Physical assistance
- Daily living assistance
- Special needs care
- Strong ethics
- Medication management
- Medication administration
- HIPAA compliance
- Documentation
- Heavy lifting
- Housekeeping
- Medical records management
- Patient companionship
- Relationship building
- Team collaboration
Timeline
Office Secretary
DJ Lock & Safe
04.2025 - Current
Direct Support Professional
Gage & Gage Inc
12.2024 - 03.2025
Psychiatric Technician
Western State Hospital
12.2022 - 02.2023
Office Clerk
Food Giant
07.2020 - 08.2022
High School Diploma -
Homelife Academy